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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 7.2K–7.2K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I was entitled to a refund since the {$40.00} was only being used to hold my seat/reservation. And still 1
I was entitled to have this fraudulent information removed from my credit report expeditiously. I in 1
I was entitled to have this fraudulent information removed from my credit report expeditiously. I insisted that they do not use automated verification methods such as e-Oscar to investigate my claim 1
I was eventually able to speak to a different agent. However 1
I was evicted from my home of 17 years on a corrupt HECM reverse mortgage 1
I was evicted from my home of 17 years on a corrupt XXXX XXXX XXXX a matter still in litigation. The writ of possession is enclosed. In further response 1
I was excluded. 1
I was exhausted 1
I was expecting Shellpoint to just electronically credit my account the one payment. I called a few days later again and was advised that a refund check was being mailed out. 1
I was expecting XXXX to just electronically credit my account the one payment. I called a few days later again and was advised that a refund check was being mailed out. 1
I was experiencing phone service disruptions due to a recent number transfer 1
I was extremely mad!! These people reported that I left owing them {$160.00}! They put this amount in my credit history. 1
I was filling it out slowly as I was trying to focus on my financial capabilities. XXXX payments are minimal as everyone knows. He introduces some man whose now joined our call 1
I was finally able to do so and asked them to work this out so I could get on with my life. XXXX claimed they couldnt find the money because MOHELA had sent the check incorrectly to a now-defunct organization. MOHELA claims that none of that matters and that I owe them the money. After all of this 1
I was finally able to file a fraud dispute with your department. Under Regulation E ( 12 CFR 1005.11 ) 1
I was finally able to get in 1
I was finally able to get someone at Macy 's to tell me what I bought 1
I was finally able to get someone to admit that yes 3
I was finally able to reach their Security and Fraudulent Department on XX/XX/XXXX. They informed me that I do not have a Citibank account and never had one after I provided them with my ID verification information. I asked them to send me a verification letter or document stating I do have an account with them and they informed me they are not authorize to do so and for me to contact my credit reporting company for assistance. 1
I was finally able to speak with XXXX. Regrettably 2
I was finally asked questions regarding the transaction and informed that the XXXX XXXX Department would review the case and provide a determination within seventy two hours. That promised determination never arrived 1
I WAS FINALLY CALLED TO THE SERVICE COUNTER. 3
I was finally connected with a woman who worked with me on the phone for nearly an hour ( XXXX XXXX 1
I was finally escalated to XXXX XXXX in a phone call on XX/XX/XXXX. Both she and the customer agent that I spoke to before her informed me that 1
I was finally going to be transferred to her after waiting on hold for 58 minutes 1
I was finally informed yesterday that the funds had been cleared for release. And yet 1
I was finally told that I could not close the account until I paid the outstanding balance 1
I was finally told that the claim could be escalated to an executive resolution team and I requested that be done. This process can take up to three business days 1
I was finally told to make the payment out of another account 1
I was fined. This continued well after replacement and after the board and management company were notified. 1
I was first told that the Money Source would pay it 1
I was flat out lied to from someone who I believed had a legal background who was giving financial and legal advice. No lawyers were ever represented. The company took my money and submitted an email on my behalf 1
I was following the rules set in place of my mortgage servicer 2
I was forced into an appeal process 1
I was forced to book two additional flights with XXXX XXXX and stay overnight in another country due to a layover. 1
I was forced to call XXXX to find out what happened to my car and obtain basic information 1
I was forced to disconnect and call back in order to get to a supervisor ; causing an undue delay and wasting company time. I called back and spoke to a supervisor who took my call without account verification without issue. I seek to hold XXXX XXXX accountable. Please reprimand or terminate XXXX XXXX.,,Maximus Federal Services 1
I was forced to forclosed. 1
I was forced to have a voluntary repossession. It would have taken me about 15 years to pay-off the car 1
I was forced to include in my home closing cost the full balance of my Aidvantage student loans 1
I was forced to leave the home where I had raised my children for XXXX years 1
I was forced to liquidate accumulated rewards 1
I was forced to make a payment due to the error on Shellpoint 's part 1
I was forced to pay XXXX XXXX {$590.00} captioned as Predelivery Service Charge! Please note that the dealership did not have possession of my vehicle and simply filed out a vehicle buyers order and applied to the XXXX of Florida for issuance of a title which was subsequently issued on XX/XX/XXXX. Obviously 1
I was forced to provide every intrusive PII detail about myself 1
I was forced to relocate to the other side of the same building at XXXX XXXX XXXX XXXX Needless to say 1
I was forced to shift into survival mode. I fell behind on three auto loan payments ( XXXX through XXXX ) 3
I was forced to shift into survival mode. I fell behind on XXXX auto loan payments ( XXXX through XXXX ) 1
I was forced to spend XXXX days on {$40.00} ( which I had in cash ) 1
I was forced to stay because I could not get my card off file since no one was there to assist me in the middle of the night. I have contacted them directly and asked for a refund through the messaging feature on XXXX app 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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