Total complaints
1
Filed since Rath
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I was first told that the Money Source would pay it's complaint history from CFPB public records. 1 consumers have filed complaints since Rath. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Rath
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I was first told that the Money Source would pay it's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the Money Source released a large portion of my escrow account to me via check | 1 |
| State | Complaints |
|---|---|
| but it would not be the same day. I informed them that I would not wait because I had already confirmed that the bill would be paid more than 45 days ago ; if they were going to pay the bill | 1 |
| Issue | Complaints |
|---|---|
| speaking with about a dozen separate people over the course of three weeks as well as sending written and email correspondence. By the last of these calls | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I was first told that the Money Source would pay it has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Rath, and the most recent logged activity is Rather tha, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I was first told that the Money Source would pay it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the Money Source released a large portion of my escrow account to me via check", and the single most common underlying issue is "speaking with about a dozen separate people over the course of three weeks as well as sending written and email correspondence. By the last of these calls".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was first told that the Money Source would pay it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I was first told that the Money Source would pay it has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I was first told that the Money Source would pay it has a 0% timely response rate to CFPB complaints.
The most common issue reported against I was first told that the Money Source would pay it is "speaking with about a dozen separate people over the course of three weeks as well as sending written and email correspondence. By the last of these calls" in the "the Money Source released a large portion of my escrow account to me via check" product category.
Read our methodology — how this data is sourced, computed, and verified.