Total complaints
1
Filed since In l
2026 data Public-data reference. official source
I was finally told that I could not close the account until I paid the outstanding balance
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I was finally told that I could not close the account until I paid the outstanding balance's complaint history from CFPB public records. 1 consumers have filed complaints since In l. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In l
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I was finally told that I could not close the account until I paid the outstanding balance complaint mix by product
- and that 1 100.0% – 0% relief
How I was finally told that I could not close the account until I paid the outstanding balance's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and that I had a large overdue balance as well as fees and interest due. This time I asked for a review of my statements which.to my knowledge I never received. I was told to look for the statements in my Spam/Junk mail. When I did that I was surprised to find that | 1 |
Top States
| State | Complaints |
|---|---|
| including the interest and fees from BOTH episodes. At this point I simply wanted to end my relationship with this bank and paid the balance in full. After the payment was cleared | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| the statements were in the JUNK file because they were identified as service @ paypal. After reviewing the charges | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I was finally told that I could not close the account until I paid the outstanding balance
I was finally told that I could not close the account until I paid the outstanding balance has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In l, and the most recent logged activity is In late XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I was finally told that I could not close the account until I paid the outstanding balance reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and that I had a large overdue balance as well as fees and interest due. This time I asked for a review of my statements which.to my knowledge I never received. I was told to look for the statements in my Spam/Junk mail. When I did that I was surprised to find that", and the single most common underlying issue is "the statements were in the JUNK file because they were identified as service @ paypal. After reviewing the charges".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was finally told that I could not close the account until I paid the outstanding balance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I was finally told that I could not close the account until I paid the outstanding balance have?
I was finally told that I could not close the account until I paid the outstanding balance has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I was finally told that I could not close the account until I paid the outstanding balance respond to complaints on time?
I was finally told that I could not close the account until I paid the outstanding balance has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I was finally told that I could not close the account until I paid the outstanding balance?
The most common issue reported against I was finally told that I could not close the account until I paid the outstanding balance is "the statements were in the JUNK file because they were identified as service @ paypal. After reviewing the charges" in the "and that I had a large overdue balance as well as fees and interest due. This time I asked for a review of my statements which.to my knowledge I never received. I was told to look for the statements in my Spam/Junk mail. When I did that I was surprised to find that" product category.
Read our methodology — how this data is sourced, computed, and verified.
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