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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 6.3K–6.3K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I should be half thru paying this off - the total payments of XXXX as of XXXX should have me about half way thru this bill 1
i should be informed that the contract is effectively voided 1
I should be more than 30 days late 1
I should be provided with XXXX XXXX in Business & Accounting In relate to as a XXXX borrower 1
I should call again before the two-month period ended. Despite this approval 1
I should call back. 1
I should call M & T Bank and ask them to allow the transaction to go through. I informed XXXX that this is unacceptable and also asked him what I should do if my transactions fail when customer service is closed. He then suggested I take out cash or ask the company to do smaller transactions that cover the whole bill. I informed XXXX that this is ludicrous and that I do n't feel comfortable going to the ATM late at night or walking around with large amounts of cash. I asked XXXX if there is anything that could be done and he told me no. We ended the call. 1
I should contact them and ask them for this information. 1
I should contact XXXX XXXX XXXX again on XX/XX/XXXX to confirm the case 's progress. 1
I should continue to make regular payments online so I don't incur late charges. Once all this is done 1
I should expect interest to be charged on any future charges against my credit card until the {$15000.00} is paid in full. Third 1
I should fax it in to show that it was sent on XX/XX/XXXX 1
I should file a complaint with the state department of insurance. 1
I should have 3 loans paid off. 1
I should have been able to claim any and all large very wealthy businesses and their income that I wanted to 1
I should have been able to reference those communications. Instead 1
I should have been able to verify my identity and make payments. 2
I should have been notified when my identification was originally not accepted. Finally 1
I should have been on the IDR program. XXXX XXXX apparently lost my application TWICE and then was able to take advantage of me at the most vulnerable time of my life.,,AES/PHEAA,IL,60618,,Consent provided,Web,2018-04-24,Closed with explanation,Yes,N/A,2884702 1
I should have been paid in XXXX and based on what the second representative assured me I would be paid in XXXX. 2
I should have been provided a copy of the finance agreement at signing. I further explained the reason I wanted a copy was because the amount I was told it would be at the dealership was different than the amount Westlake was charging me. I was told {$390.00} at signing. Westlakes customer portal showed my monthly payment was {$430.00} 1
I should have been refunded my payment. I have not received a bill from Neiman Marcus in over a year. I am owed money from Neiman Marcus ; however 1
I should have got a warning or alert of some kind as soon as the card was used or by the close of the business day. 1
I should have had a pin code or lock on my phone 1
I should have had {$35.00} in the rewards account 1
I should have my money back into the same account.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
I should have received a 36-month repayment term but instead have seen complete sabotage to my credit history. 2
I should have received a notification at least five days prior to such a reinsertion 1
I should have received a XXXX repayment term but instead have seen complete sabotage to my credit history. 1
I should have received clear written notification if this account was sold 1
I should have received my checks. I gave it more time 1
I should have received physical documentation 3
I should have received some of that money back 1
I should have sent her another {$5.00} 2
I should have stopped this months ago. These are just a few of the many call/email attempts I have made with this company in the past month alone. Freedom Mortgage has been the most unprofessional 1
I should n't be in debt at all since the original amount I owed was a non-intentional and XXXX has recognized this and refunded the original purchase to the XXXX XXXX XXXX. I have attached an email verifying that XXXX has refunded the initial amount due to their error.,,Crown Asset Management 1
I should never have been charged upfront fees for a program like this. If I hadn't been paying XXXX XXXX XXXX XXXX {$380.00} per month 1
I should not be entering repayment until approximately XX/XX/XXXX 1
I should not be expected to provide evidence against myself for a claim I did not make. 1
I should not be liable for : {$110.00}. Last 1
I should not be penilized. I want them to honor my first mortgage modification as most of the paperwork they sent re : Senator XXXX XXXX office 1
I should not be responsible for knowing that a cashiers check can bounce '' after the money has been deposited on my account after several days. Isn't a cashiers check supposed to be guaranteed funds ''? and if wells Fargo took that cashiers check and made the money available on my account 1
I should not be responsible for the late fees assessed to my account after the XX/XX/XXXX payment since I did not receive or have online access to any statements or notification to be made aware of any issues with my account 1
I should not be subjected to unwarranted traffic in and upon my property. I have already issued a cease and desist request to the relevant parties 1
I should not bear the consequences of poor data handling. 2
I should not enter into a loan modification with the Santander Loss Mitigation Department until Santander tells XXXX they will accept the {$25000.00} grant and apply it to my mortgage. If I enter a loan modification before the {$25000.00} XXXX XXXX is applied to my mortgage 1
I should not have to call them for them to apply my payment every month. 1
I should not have to pay for a non-working humidifier and an air scrubber that was not needed since it was a clean water backup 1
I should not have to pay to return the item. Amazon told me that the seller needed to authorize '' the return as well and that the seller needed to provide a shipping label. 1
I should not have to pay XXXX in XXXX. I was told over the phone that is not possible. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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