Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I shouldn't receive the penalty for that. The excuse I was given as to why it has taken so long on the XXXX discharge is because I have multiple loans AND a consolidation. To me's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I shouldn't receive the penalty for that. The excuse I was given as to why it has taken so long on the XXXX discharge is because I have multiple loans AND a consolidation. To me's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| there was minimal information on the website in XXXX Why are we employing individuals that are not equipped to provide information to borrowers that allows proper expectation setting and less phone calls? 2 : The process is already drawn out and flawed. I don't understand why | 1 |
| State | Complaints |
|---|---|
| that means someone is having to review and separate the loans SO if that's the case | 1 |
| Issue | Complaints |
|---|---|
| for whatever reason- why not address them all at that time?? Why should I have to wait 3 years? 3 : my last complaint was open and unaddressed for 6 months. When it was closed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I shouldn't receive the penalty for that. The excuse I was given as to why it has taken so long on the XXXX discharge is because I have multiple loans AND a consolidation. To me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX I , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I shouldn't receive the penalty for that. The excuse I was given as to why it has taken so long on the XXXX discharge is because I have multiple loans AND a consolidation. To me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there was minimal information on the website in XXXX Why are we employing individuals that are not equipped to provide information to borrowers that allows proper expectation setting and less phone calls? 2 : The process is already drawn out and flawed. I don't understand why", and the single most common underlying issue is "for whatever reason- why not address them all at that time?? Why should I have to wait 3 years? 3 : my last complaint was open and unaddressed for 6 months. When it was closed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I shouldn't receive the penalty for that. The excuse I was given as to why it has taken so long on the XXXX discharge is because I have multiple loans AND a consolidation. To me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I shouldn't receive the penalty for that. The excuse I was given as to why it has taken so long on the XXXX discharge is because I have multiple loans AND a consolidation. To me has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I shouldn't receive the penalty for that. The excuse I was given as to why it has taken so long on the XXXX discharge is because I have multiple loans AND a consolidation. To me has a 0% timely response rate to CFPB complaints.
The most common issue reported against I shouldn't receive the penalty for that. The excuse I was given as to why it has taken so long on the XXXX discharge is because I have multiple loans AND a consolidation. To me is "for whatever reason- why not address them all at that time?? Why should I have to wait 3 years? 3 : my last complaint was open and unaddressed for 6 months. When it was closed" in the "there was minimal information on the website in XXXX Why are we employing individuals that are not equipped to provide information to borrowers that allows proper expectation setting and less phone calls? 2 : The process is already drawn out and flawed. I don't understand why" product category.
Read our methodology — how this data is sourced, computed, and verified.