I should have been on the IDR program. XXXX XXXX apparently lost my application TWICE and then was able to take advantage of me at the most vulnerable time of my life.,,AES/PHEAA,IL,60618,,Consent provided,Web,2018-04-24,Closed with explanation,Yes,N/A,2884702

What the CFPB Record Shows About I should have been on the IDR program. XXXX XXXX apparently lost my application TWICE and then was able to take advantage of me at the most vulnerable time of my life.,,AES/PHEAA,IL,60618,,Consent provided,Web,2018-04-24,Closed with explanation,Yes,N/A,2884702

I should have been on the IDR program. XXXX XXXX apparently lost my application TWICE and then was able to take advantage of me at the most vulnerable time of my life.,,AES/PHEAA,IL,60618,,Consent provided,Web,2018-04-24,Closed with explanation,Yes,N/A,2884702 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to None, and the most recent logged activity is None of th, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I should have been on the IDR program. XXXX XXXX apparently lost my application TWICE and then was able to take advantage of me at the most vulnerable time of my life.,,AES/PHEAA,IL,60618,,Consent provided,Web,2018-04-24,Closed with explanation,Yes,N/A,2884702 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but XXXX was negligent in processing my application. Today", and the single most common underlying issue is "I called to inquiry about my application. They said that they got my pay stubs but never my application. The email XXXX sent me on XX/XX/XXXX stated that they received my application but could not process it because they didn't receive my pay stubs which is completely contrary to what they have on record today. They claimed they MAILED me a denial letter and even another application which I never received. Nevertheless".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I should have been on the IDR program. XXXX XXXX apparently lost my application TWICE and then was able to take advantage of me at the most vulnerable time of my life.,,AES/PHEAA,IL,60618,,Consent provided,Web,2018-04-24,Closed with explanation,Yes,N/A,2884702: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.