2026 data Public-data reference. official source

Companies: F

Companies starting with F that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

PlainComplaint home → About this data

2.5K companies starting with "F"

Showing 1.7K–1.7K of 2.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
for the company. They do not have the interest of their customers at heart. They are so unresponsive to its customer 's that they refuse to let me talk to the Tax Department in NJ who has the responsibility to pay the bill and is who ( I finally now know ) put the stop payment request or direction on the account or the bill. The PHH Tax Department and by association all of PHH has no respect for its customers 1
for the deposit 1
for the disclosure of my information to XXXX 3
for the duration between XX/XX/XXXX to the date when I get my extra payment back,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
for the entire period that the money is missing from my account 1
for the escrow account throughout the year. I had a plan and a plan that I believed would work until I learned about the criteria for the FHA loan having to have an escrow account. 1
for the exact flight they were looking at 1
for the face amount. The receipt is deposited via wire transfer into its CONCENTRATION ACCOUNT 2
for the first 2 transactions that had been made since XX/XX/2021 1
for the FIRST TIME ) that my file was initially with XXXX XXXX and I could contact them for further information. 2
for the first time since XXXX 1
for the fist time 1
for the furnishing of my information by financial institutions or consumer reporting agencies 3
for the furnishing of my information to credit agencies 3
for the identification of unusual activities ; and Periodic evaluation of the usefulness 1
for the interests of its small group ( HSBC XXXX XXXX and HSBC XXXX XXXX belong to the same group ) 1
for the issue has dragged for almost 6 months. Therefore 1
for the item I never received. After this I was banned permanently. I would like to be able to use cash app because there isnt many app s like cash app. I mean I relied on this app daily. XXXX XXXX in a XXXX XXXX XXXX XXXX And cant get to regular bank branches 1
for the lack of communication on the claims status and the lengthy hold times. 1
for the last line of the reinvestigation to read DISPUTED ITEM NOT LISTED ON CREDIT REPORT '' when these 2 entries are CLEARLY ON MY CREDIT REPORT 3
for the last time. I really do n't think I need to put up with such poor attitudes and lack of employee 's knowing banking policies. I did however receive excellent service from XXXX. What she did n't know 1
for the monthly payment due on XX/XX/XXXX 1
for the new BPO 1
for the next few weeks 1
for the next mornings flight # XXXX from XXXX to XXXX. After checking in 1
FOR THE OBVIOUS REASON THAT THIS WOULD BRING DOWN THE OVERALL 4.5 % RATE OF the $ XXXX from loan # 2 1
for the other five checks. 1
for the past five years and have no connection to this address. The credit bureaus have provided no evidence linking me to it 1
for the past six days 1
for the PayPal account ending in # XXXX 1
for the period that they had serviced my loan. 1
for the primary applicant ( which I had to supply to get a copy of my own address on the application 1
for the privilege of them refusing to process a payment made in lawful US currency and apply additional principal all as directed by the form which they mailed me. 1
for the privileges or services made available to the cardholder under the plan ; transaction charges for each purchase or cash advance under the plan ; a minimum charge for each monthly 1
for the protection of not just consumers 2
for the provision of disclosures required under this subsection. 1
for the purchase in question ''. Why did Synchrony give this credit when THERE'S NO INVOICE/Charge of {$1200.00} by XXXX XXXX XXXX? A credit i could never request since there was NO SUCH extra charge. YOU ARE LIARS and CRIMINALS 1
for the purchase of goods or services from a seller who either refers consumers to the creditor or shares common control 1
for the purpose of claim verification and validation.,,ENCORE CAPITAL GROUP INC.,TX,XXXXX,Servicemember,Consent provided,Web,2026-01-11,Closed with explanation,Yes,N/A,18633193 1
for the purpose of executing the scheme. ) ; XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX 1
for the purpose of making the communication 12
for the purpose of showing an implicit threat as a means of collection 1
For the record 1
for the rest of XXXX 2
FOR THE SAME PROGRAM! 1
for the same reason to its credit card company 1
for the second consecutive time now. Only to be told I'm wrong 1
for the seemingly infinite number of times 1
for the several months between XXXX and XXXX ) That I *COULDN '' T* transfer my services ... because of an OUTSTANDING BALANCE. 1
for the sharing of my non public personal information with non affiliated third parties including the consumer reporting agencies for any purpose. 1

About this letter-indexed view

This page lists every company beginning with the letter F that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related

Browse all → | Rankings →