for the company. They do not have the interest of their customers at heart. They are so unresponsive to its customer 's that they refuse to let me talk to the Tax Department in NJ who has the responsibility to pay the bill and is who ( I finally now know ) put the stop payment request or direction on the account or the bill. The PHH Tax Department and by association all of PHH has no respect for its customers

What the CFPB Record Shows About for the company. They do not have the interest of their customers at heart. They are so unresponsive to its customer 's that they refuse to let me talk to the Tax Department in NJ who has the responsibility to pay the bill and is who ( I finally now know ) put the stop payment request or direction on the account or the bill. The PHH Tax Department and by association all of PHH has no respect for its customers

for the company. They do not have the interest of their customers at heart. They are so unresponsive to its customer 's that they refuse to let me talk to the Tax Department in NJ who has the responsibility to pay the bill and is who ( I finally now know ) put the stop payment request or direction on the account or the bill. The PHH Tax Department and by association all of PHH has no respect for its customers has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Yest, and the most recent logged activity is Yesterday , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, for the company. They do not have the interest of their customers at heart. They are so unresponsive to its customer 's that they refuse to let me talk to the Tax Department in NJ who has the responsibility to pay the bill and is who ( I finally now know ) put the stop payment request or direction on the account or the bill. The PHH Tax Department and by association all of PHH has no respect for its customers reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "no one ever informed me of this before. They show by their actions total disregard for their customers. Right now", and the single most common underlying issue is "so that does not justify their actions".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating for the company. They do not have the interest of their customers at heart. They are so unresponsive to its customer 's that they refuse to let me talk to the Tax Department in NJ who has the responsibility to pay the bill and is who ( I finally now know ) put the stop payment request or direction on the account or the bill. The PHH Tax Department and by association all of PHH has no respect for its customers: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.