Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows for the new BPO's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How for the new BPO's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I reached back out to them to re-initiate the process as my 2-year loan origination anniversary was XX/XX/XXXX. Rather than relying on the {$270000.00} BPO | 1 |
| State | Complaints |
|---|---|
| they utilized a new provider. The BPO this time came back insultingly low at {$220000.00} - {$45000.00} less than the BPO from just 8 months prior | 1 |
| Issue | Complaints |
|---|---|
| as stated | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
for the new BPO has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, for the new BPO reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I reached back out to them to re-initiate the process as my 2-year loan origination anniversary was XX/XX/XXXX. Rather than relying on the {$270000.00} BPO", and the single most common underlying issue is "as stated".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating for the new BPO: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
for the new BPO has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
for the new BPO has a 0% timely response rate to CFPB complaints.
The most common issue reported against for the new BPO is "as stated" in the "I reached back out to them to re-initiate the process as my 2-year loan origination anniversary was XX/XX/XXXX. Rather than relying on the {$270000.00} BPO" product category.
Read our methodology — how this data is sourced, computed, and verified.