Total complaints
1
Filed since In X
2026 data Public-data reference. official source
for the first time since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows for the first time since XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
for the first time since XXXX complaint mix by product
- the year 1 100.0% – 0% relief
How for the first time since XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the year before COVID-19 came to California | 1 |
Top States
| State | Complaints |
|---|---|
| last year we were unable to pay all 2020 monthly CHASE mortgage payments. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| the same XXXX Form 1098 / Mortgage Interest Statement -- as a result of XXXX-offered COVID-19 Assistance '' -- totaled {$3600.00}. This same XXXX XXXX XXXX Interest Form 1098 also read : COVID-19 Assistance : Delayed Payments. ( Delayed payments under COVID-19 Assistance may impact the amount of mortgage interest shown on your IRS Form 1098. ) '' As XXXX homeowners | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About for the first time since XXXX
for the first time since XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, for the first time since XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the year before COVID-19 came to California", and the single most common underlying issue is "the same XXXX Form 1098 / Mortgage Interest Statement -- as a result of XXXX-offered COVID-19 Assistance '' -- totaled {$3600.00}. This same XXXX XXXX XXXX Interest Form 1098 also read : COVID-19 Assistance : Delayed Payments. ( Delayed payments under COVID-19 Assistance may impact the amount of mortgage interest shown on your IRS Form 1098. ) '' As XXXX homeowners".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating for the first time since XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does for the first time since XXXX have?
for the first time since XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does for the first time since XXXX respond to complaints on time?
for the first time since XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about for the first time since XXXX?
The most common issue reported against for the first time since XXXX is "the same XXXX Form 1098 / Mortgage Interest Statement -- as a result of XXXX-offered COVID-19 Assistance '' -- totaled {$3600.00}. This same XXXX XXXX XXXX Interest Form 1098 also read : COVID-19 Assistance : Delayed Payments. ( Delayed payments under COVID-19 Assistance may impact the amount of mortgage interest shown on your IRS Form 1098. ) '' As XXXX homeowners" in the "the year before COVID-19 came to California" product category.
Read our methodology — how this data is sourced, computed, and verified.
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