Total complaints
1
Filed since ( b
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows for the privileges or services made available to the cardholder under the plan ; transaction charges for each purchase or cash advance under the plan ; a minimum charge for each monthly's complaint history from CFPB public records. 1 consumers have filed complaints since ( b . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since ( b
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How for the privileges or services made available to the cardholder under the plan ; transaction charges for each purchase or cash advance under the plan ; a minimum charge for each monthly's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a bank may charge and collect with respect to credit card accounts additional types of fees and charges that are agreed upon between the bank and the cardholder | 1 |
| State | Complaints |
|---|---|
| annual or other scheduled billing period under the plan during any portion of which there is an outstanding unpaid indebtedness ; a late payment or delinquency charge ; fees incident to the application for and/or the opening | 1 |
| Issue | Complaints |
|---|---|
| but are not limited to | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
for the privileges or services made available to the cardholder under the plan ; transaction charges for each purchase or cash advance under the plan ; a minimum charge for each monthly has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( b , and the most recent logged activity is ( b ) In a, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, for the privileges or services made available to the cardholder under the plan ; transaction charges for each purchase or cash advance under the plan ; a minimum charge for each monthly reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a bank may charge and collect with respect to credit card accounts additional types of fees and charges that are agreed upon between the bank and the cardholder", and the single most common underlying issue is "but are not limited to".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating for the privileges or services made available to the cardholder under the plan ; transaction charges for each purchase or cash advance under the plan ; a minimum charge for each monthly: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
for the privileges or services made available to the cardholder under the plan ; transaction charges for each purchase or cash advance under the plan ; a minimum charge for each monthly has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
for the privileges or services made available to the cardholder under the plan ; transaction charges for each purchase or cash advance under the plan ; a minimum charge for each monthly has a 0% timely response rate to CFPB complaints.
The most common issue reported against for the privileges or services made available to the cardholder under the plan ; transaction charges for each purchase or cash advance under the plan ; a minimum charge for each monthly is "but are not limited to" in the "a bank may charge and collect with respect to credit card accounts additional types of fees and charges that are agreed upon between the bank and the cardholder" product category.
Read our methodology — how this data is sourced, computed, and verified.