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Companies: C

Companies starting with C that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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4.3K companies starting with "C"

Showing 1.9K–1.9K of 4.3K

Sort by: Name Most Complaints Timely Response
Company Complaints
CL Holdings LLC 35.0K
CLA Co, Inc. 1
claim falsely 1
Claim NO. XXXX 1
claim not to have record of these correspondences. 1
claim number XXXX was filed in dispute of both cashiers checks totaling {$4100.00}. Additionally on XX/XX/XXXX 1
claim they are invalid 3
claimed 1
claimed I owed a late fee from XXXX. Even though I had provided bank records ( provided by my bank ) of the electronic funds transfer made that month 1
claimed their evidence for having sent me bills was they did not receive the returned mails. Their explanation is not acceptable 1
claimed they completed the ( additional ) investigation '' and maintained their position ( see their letters in the attached documents ). They neither asked me for more information nor commented on my case. 1
claimed to be her personal store cell phone : ( XXXX ) XXXX. I waited for around XXXX minutes more on hold before disconnecting the call. I then tried to contact the return number both women claimed was the way to get a refund listed on the receipt again ( XXXX ) XXXX at XXXX AM 1
claimed to have never heard of XXXX XXXX XXXX 1
claimed to live in the upscale XXXX XXXX neighborhood in XXXX XXXX. She showed a keen interest in my career as a XXXX 1
claiming : We recently received a request that included your information 1
claiming [ VERIFIED ]. 1
claiming [ XXXX ]. 2
claiming an ongoing investigation 1
claiming funds are released as soon as theyre received. 1
claiming he should have sent the check electronically and not by postal mail and requesting his contact information from me. The depth of her unprofessional behavior and condescending remarks toward me gave me the impression that for some strange reason 2
claiming I could be responsible - allowing the money to be withdrawn. Meanwhile 3 other fraudulent accts were not settled. XX/XX/year> reopen claim 1
claiming I filed it too late. But this timeline proves otherwise : Fraudulent Charges Tied to Breach : XXXX XXXXXXXX {$91.00} Monday 1
claiming I had authorized the transaction. 1
claiming I owed a balance that was never communicated or validated. 1
claiming it is not covered because the check engine light is not on. 1
claiming it is supposed to be included 1
claiming it was complimentary. At no point did he tell me the total price 1
claiming it was I who now voided his promotion period because I had not paid my payments in time 1
claiming later ( XX/XX/XXXX ) that they can confirm that we tried to processed a refund '' ( indicating that indeed 1
claiming no knowledge of the settlement. 1
claiming no responsibility 1
claiming that no error has occurred. '' This decision was made despite the fact that I had acted promptly and responsibly. I did everything expected of a member whose card data was compromised : I reported the fraud on the same day 1
claiming that I have defaulted. 1
claiming that I have to have it paid off by XXXX. I contacted our Attorney XXXX XXXX XXXX XXXX to make sure. XXXX XXXX XXXX XXXX confirmed that the student loans were indeed discharged and advised me to dispute again informing them that they are breaking the law for numerous reasons ; not closing the accounts 3
claiming that I owe them nearly {$4000.00} for a course that I NEVER EVEN TOOK. To make matters EVEN WORSE 1
claiming that I somehow missed a payment. They insist that my loan is now in default 1
claiming that I stated the product. I never received the end result 1
claiming that it gives them discretion to do what they want with a credit file for any reason they choose. I have been given no valid reason for Transunion 's failure to comply with the law and have been given no explanation of a legal basis for doing so ( because there is none ). 1
claiming that my account 1
claiming that the agency exceeded its statutory authority and violated the due process clause of the Constitution1. The bank has also lobbied Congress to weaken the CFPBs structure and funding 1
claiming that the charges were authorized. This ignores the fact that I was deceived in this transaction. As an XXXX XXXX XXXX XXXX 1
claiming that the FCRA does not require them to maintain such documentation 1
claiming that the information was accurate and correct. 3
claiming that the manager was not in the office ( hard to believe that nobody is managing their call center 1
claiming that the process was nearly complete '' or that an activation '' would be needed to finalize the changes. 1
claiming that there was no error in the transactions. They even said they were working with the merchant 1
claiming that they can only provide them to a police officer 1
claiming that they were responsible for the financing agreement. 1
claiming that they were the one 's responsible for re-aging. The credit bureau department then once again told me that fixing this was dependent on the fraud team and that their back office team '' was on the case and to expect an email or letter from them within 3 to 7 business days. I have been told that dozens of times by Amex customer service representatives. I have always been informed that it is not possible for me to speak to them directly 1
claiming that they were the one 's responsible for re-aging. The credit bureau department then once again told me that fixing this was dependent on the fraud team and that their back office team '' was on the case and to expect an email or letter from them within 3 to 7 business days. I have been told that dozens of times by XXXX customer service representatives. I have always been informed that it is not possible for me to speak to them directly 1

About this letter-indexed view

This page lists every company beginning with the letter C that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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