Total complaints
3
Filed since DEPT
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows claiming that I have to have it paid off by XXXX. I contacted our Attorney XXXX XXXX XXXX XXXX to make sure. XXXX XXXX XXXX XXXX confirmed that the student loans were indeed discharged and advised me to dispute again informing them that they are breaking the law for numerous reasons ; not closing the accounts's complaint history from CFPB public records. 3 consumers have filed complaints since DEPT. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since DEPT
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How claiming that I have to have it paid off by XXXX. I contacted our Attorney XXXX XXXX XXXX XXXX to make sure. XXXX XXXX XXXX XXXX confirmed that the student loans were indeed discharged and advised me to dispute again informing them that they are breaking the law for numerous reasons ; not closing the accounts's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and what XXXX told me. XXXX refused the disputes again. In XX/XX/XXXX | 2 |
| and what XXXX told me. Aidvantage refused the disputes again. In XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| not closing the accounts as positive closed accounts | 3 |
| Issue | Complaints |
|---|---|
| lying and claiming that we '' came to an understanding and that I agreed to pay a monthly amount. Afterwards | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
claiming that I have to have it paid off by XXXX. I contacted our Attorney XXXX XXXX XXXX XXXX to make sure. XXXX XXXX XXXX XXXX confirmed that the student loans were indeed discharged and advised me to dispute again informing them that they are breaking the law for numerous reasons ; not closing the accounts has accumulated 3 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to DEPT, and the most recent logged activity is XXXXXXXX X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, claiming that I have to have it paid off by XXXX. I contacted our Attorney XXXX XXXX XXXX XXXX to make sure. XXXX XXXX XXXX XXXX confirmed that the student loans were indeed discharged and advised me to dispute again informing them that they are breaking the law for numerous reasons ; not closing the accounts reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and what XXXX told me. XXXX refused the disputes again. In XX/XX/XXXX", and the single most common underlying issue is "lying and claiming that we '' came to an understanding and that I agreed to pay a monthly amount. Afterwards".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating claiming that I have to have it paid off by XXXX. I contacted our Attorney XXXX XXXX XXXX XXXX to make sure. XXXX XXXX XXXX XXXX confirmed that the student loans were indeed discharged and advised me to dispute again informing them that they are breaking the law for numerous reasons ; not closing the accounts: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
claiming that I have to have it paid off by XXXX. I contacted our Attorney XXXX XXXX XXXX XXXX to make sure. XXXX XXXX XXXX XXXX confirmed that the student loans were indeed discharged and advised me to dispute again informing them that they are breaking the law for numerous reasons ; not closing the accounts has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
claiming that I have to have it paid off by XXXX. I contacted our Attorney XXXX XXXX XXXX XXXX to make sure. XXXX XXXX XXXX XXXX confirmed that the student loans were indeed discharged and advised me to dispute again informing them that they are breaking the law for numerous reasons ; not closing the accounts has a 0% timely response rate to CFPB complaints.
The most common issue reported against claiming that I have to have it paid off by XXXX. I contacted our Attorney XXXX XXXX XXXX XXXX to make sure. XXXX XXXX XXXX XXXX confirmed that the student loans were indeed discharged and advised me to dispute again informing them that they are breaking the law for numerous reasons ; not closing the accounts is "lying and claiming that we '' came to an understanding and that I agreed to pay a monthly amount. Afterwards" in the "and what XXXX told me. XXXX refused the disputes again. In XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.