Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows claimed I owed a late fee from XXXX. Even though I had provided bank records ( provided by my bank ) of the electronic funds transfer made that month's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How claimed I owed a late fee from XXXX. Even though I had provided bank records ( provided by my bank ) of the electronic funds transfer made that month's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I finally got a response from someone in the collections department | 1 |
| State | Complaints |
|---|---|
| showing when the payment was sent and when it was remitted -- two days before a late fee would have been assessed. They appologized for their mistakes and assured me it would be taken care of. | 1 |
| Issue | Complaints |
|---|---|
| indeed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
claimed I owed a late fee from XXXX. Even though I had provided bank records ( provided by my bank ) of the electronic funds transfer made that month has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, claimed I owed a late fee from XXXX. Even though I had provided bank records ( provided by my bank ) of the electronic funds transfer made that month reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I finally got a response from someone in the collections department", and the single most common underlying issue is "indeed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating claimed I owed a late fee from XXXX. Even though I had provided bank records ( provided by my bank ) of the electronic funds transfer made that month: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
claimed I owed a late fee from XXXX. Even though I had provided bank records ( provided by my bank ) of the electronic funds transfer made that month has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
claimed I owed a late fee from XXXX. Even though I had provided bank records ( provided by my bank ) of the electronic funds transfer made that month has a 0% timely response rate to CFPB complaints.
The most common issue reported against claimed I owed a late fee from XXXX. Even though I had provided bank records ( provided by my bank ) of the electronic funds transfer made that month is "indeed" in the "I finally got a response from someone in the collections department" product category.
Read our methodology — how this data is sourced, computed, and verified.