Total complaints
1
Filed since He t
2026 data Public-data reference. official source
but they could not reopen my account. I was told that someone would contact me from XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but they could not reopen my account. I was told that someone would contact me from XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since He t. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
He t
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
but they could not reopen my account. I was told that someone would contact me from XXXX complaint mix by product
- and explained 1 100.0% – 0% relief
How but they could not reopen my account. I was told that someone would contact me from XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and explained to me that they would reverse all of the charges | 1 |
Top States
| State | Complaints |
|---|---|
| but no one ever did. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and made while my account was suspended and closed. He stated that he saw the error that was made on their part with the reporting. He also stated that he saw that my account was not past due as they were reporting | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About but they could not reopen my account. I was told that someone would contact me from XXXX
but they could not reopen my account. I was told that someone would contact me from XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to He t, and the most recent logged activity is He took hi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but they could not reopen my account. I was told that someone would contact me from XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and explained to me that they would reverse all of the charges", and the single most common underlying issue is "and made while my account was suspended and closed. He stated that he saw the error that was made on their part with the reporting. He also stated that he saw that my account was not past due as they were reporting".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but they could not reopen my account. I was told that someone would contact me from XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does but they could not reopen my account. I was told that someone would contact me from XXXX have?
but they could not reopen my account. I was told that someone would contact me from XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does but they could not reopen my account. I was told that someone would contact me from XXXX respond to complaints on time?
but they could not reopen my account. I was told that someone would contact me from XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about but they could not reopen my account. I was told that someone would contact me from XXXX?
The most common issue reported against but they could not reopen my account. I was told that someone would contact me from XXXX is "and made while my account was suspended and closed. He stated that he saw the error that was made on their part with the reporting. He also stated that he saw that my account was not past due as they were reporting" in the "and explained to me that they would reverse all of the charges" product category.
Read our methodology — how this data is sourced, computed, and verified.
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