Total complaints
1
Filed since When
2026 data Public-data reference. official source
but they did not care. They told me they would start research but while that was supposedly pending they still disbursed the funds. I made it absolutely clear that this was an error
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but they did not care. They told me they would start research but while that was supposedly pending they still disbursed the funds. I made it absolutely clear that this was an error's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
When
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
but they did not care. They told me they would start research but while that was supposedly pending they still disbursed the funds. I made it absolutely clear that this was an error complaint mix by product
- I called 1 100.0% – 0% relief
How but they did not care. They told me they would start research but while that was supposedly pending they still disbursed the funds. I made it absolutely clear that this was an error's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I called NewRez immediately and told them they had made a mistake and must not pay it. I explained my mortgage does not include escrowed property taxes. They told me I was wrong | 1 |
Top States
| State | Complaints |
|---|---|
| and that if they paid it before I could | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and refused to stop payment. I told them that if they went ahead | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About but they did not care. They told me they would start research but while that was supposedly pending they still disbursed the funds. I made it absolutely clear that this was an error
but they did not care. They told me they would start research but while that was supposedly pending they still disbursed the funds. I made it absolutely clear that this was an error has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I dis, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but they did not care. They told me they would start research but while that was supposedly pending they still disbursed the funds. I made it absolutely clear that this was an error reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called NewRez immediately and told them they had made a mistake and must not pay it. I explained my mortgage does not include escrowed property taxes. They told me I was wrong", and the single most common underlying issue is "and refused to stop payment. I told them that if they went ahead".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but they did not care. They told me they would start research but while that was supposedly pending they still disbursed the funds. I made it absolutely clear that this was an error: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does but they did not care. They told me they would start research but while that was supposedly pending they still disbursed the funds. I made it absolutely clear that this was an error have?
but they did not care. They told me they would start research but while that was supposedly pending they still disbursed the funds. I made it absolutely clear that this was an error has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does but they did not care. They told me they would start research but while that was supposedly pending they still disbursed the funds. I made it absolutely clear that this was an error respond to complaints on time?
but they did not care. They told me they would start research but while that was supposedly pending they still disbursed the funds. I made it absolutely clear that this was an error has a 0% timely response rate to CFPB complaints.
What is the most common complaint about but they did not care. They told me they would start research but while that was supposedly pending they still disbursed the funds. I made it absolutely clear that this was an error?
The most common issue reported against but they did not care. They told me they would start research but while that was supposedly pending they still disbursed the funds. I made it absolutely clear that this was an error is "and refused to stop payment. I told them that if they went ahead" in the "I called NewRez immediately and told them they had made a mistake and must not pay it. I explained my mortgage does not include escrowed property taxes. They told me I was wrong" product category.
Read our methodology — how this data is sourced, computed, and verified.
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