2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 9.8K–9.8K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
but they failed to conduct a proper reinvestigation or provide any proof of permissible purpose. This lack of transparency 1
but they failed to do that either. Then they told me that we must wait 90 days before they could start the investigation 1
but they failed to mention the other add-ons 1
but they failed to neither verify nor update me about these complaints.,,JPMORGAN CHASE & CO.,NV,89052,,Consent provided,Web,2021-10-20,Closed with explanation,Yes,N/A,4790548 1
but they failed to neither verify nor update me about these complaints.,,Navient Solutions 1
but they failed to neither verify nor update me about these complaints.,,VW Credit,NV,89052,,Consent provided,Web,2021-10-20,Closed with explanation,Yes,N/A,4790550 1
but they failed to neither verify nor update me about these complaints.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,IN,462XX,,Consent provided,Web,2021-10-02,Closed with explanation,Yes,N/A,4774242 1
but they failed to respond.,,CAPITAL ONE FINANCIAL CORPORATION,MI,48089,,Consent provided,Web,2025-07-30,Closed with explanation,Yes,N/A,14971309 1
but they fraudulently withheld the existence of the Police Report from Chexsystems that had been provided to them in XXXX of XXXX. This investigation '' was a sham at best 1
but they fraudulently withheld the existence of the Police Report from XXXX that had been provided to them in XXXX of XXXX. This investigation '' was a sham at best 1
but they had been taking the incorrect amount of escrow from us from the very beginning. 1
but they had no record of where that was explained to me at all. I asked multiple times for them to pull the agents calls because I clearly remember being told that the PMI would be refundable. They told me that they reviewed the calls they had 1
but they had not issued an approval letter. I understand being unkind '' isn't a CFPB issue per say 1
but they had not. I faxed it again 1
but they had not. I have sent several requests to them via certified mail and had the letters notarized before a Texas official. I have even ccd my attorney in each letter that I sent to United Revenue Corp . I felt it would be smart to make him aware of the situation just in case it has to go further. They have recently responded to a request as of XX/XX/XXXX and stated that they will no longer responding to my cry for help or for information that shows my association to this company and alleged debt. In the letter attached UNITED REVENUE CORP claims I owe a balance of {$480.00}. However 1
but they had not. I have sent several requests to them via certified mail and had the letters notarized before a Texas official. I have even ccd my attorney in each letter that I sent to XXXX XXXX XXXX. I felt it would be smart to make him aware of the situation just in case it has to go further. They have recently responded to a request as of XX/XX/XXXX and stated that they will no longer responding to my cry for help or for information that shows my association to this company and alleged debt. In the letter attached XXXX XXXX XXXX claims I owe a balance of {$480.00}. However 1
but they had received my request to CLOSE the account on XXXX therefore that superseded their lowering my credit limit. They should have reported that the account was closed at my request on XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,GA,30680,Older American,Consent provided,Web,2024-10-08,Closed with monetary relief,Yes,N/A,10230408 1
but they handed this issue over to a collection department 1
but they have added an additional {$7100.00} to our total loan amount!! That is a loss to us of {$21000.00} ( not including interest ). This can not be legal. We were solicited by them and tried to tell them no. They hounded me 1
but they have allegedly discriminated and retaliated against the Borrowers 1
but they have also disrupted the nature of my employment due to the volume 1
but they have also triggered a profound sense of invasion of my privacy. 3
but they have been unsuccessful. I receive at least two to three letters per month regarding this matter 1
but they have called twice today already. One agent did offer to remove {$39.00} fee 1
but they have cancelled the modification. 1
but they have cause pain 1
but they have continuously failed to respond appropriately. 3
but they have done absolutely nothing to help. 1
but they have either ignored my documentation or failed to take any corrective action. 1
but they have everything else the dealer sent over. I say to her that I will go get them. I go to a local print store and have the dealer fax me all paperwork sent to the bank the night before and pick up papers. I go back to the bank and give her the paperwork again. She goes back in and comes back out half an hour later and says a family member owns the corporation you work for and we cant extend you the auto loan for that reason. I explained to her that I may be young 1
but they have failed to correct it within the given time frame 3
but they have failed to do so. Their failure to provide clear evidence of the verification process is a direct violation of the law. 1
but they have failed to provide sufficient verification proving the validity of these accounts. 1
but they have it all on computers and it should be easier for them to have noticed and fixed this issue. The problem is that the customer is always blamed. To make things more difficult for me 1
but they have locked my account from making outbound transactions and I can't get a hold of someone in order to unlock it.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,UNITED SERVICES AUTOMOBILE ASSOCIATION,NY,10026,,Consent provided,Web,2024-08-09,Closed with explanation,Yes,N/A,9757076 1
but they have n't tried that approach to date. Got to have Certified mail & BIG red lettering on my front door. As if living with a physical XXXX trying to manage after your ex-husband 1
but they have no authority or authorization to actually remove the inaccurate information from my Credit Report. He stated that it is another department at another Equifax location that actually make requested corrections. All he could do was to file another dispute with the information in their files ( same as attached ). On XXXX XXXX 1
but they have not been addressed. In fact 1
but they have not been removed or verified with supporting documentation. I am entitled to full transparency and protection from unauthorized use of my credit data 1
but they have not complied.,,DISCOVER BANK,CA,XXXXX,,Consent provided,Web,2024-08-08,Closed with non-monetary relief,Yes,N/A,9733622 1
but they have not despite my repeated calls and e-mails 1
but they have not fully corrected my personal information yet. 1
but they have not provided a written explanation. I am requesting the immediate return of my missing funds and a clear explanation of Citis decision.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
but they have not provided any counter argument to my claim and have simply rejected my dispute a second time with no justifiable grounds beyond the simply cancelation policy that XXXX originally provided.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,IL,60613,,Consent provided,Web,2021-02-09,Closed with explanation,Yes,N/A,4126970 1
but they have not refunded the rewards I paid with. These were earned with purchases. 1
but they have not responded. 1
but they have not responded. I have tried to reach the court-appointed receiver 1
but they have not sent it. I called no less than 3 times. XXXX time 1
but they have refused to engage with the merchant or facilitate a resolution. 1
but they have refused to respond. 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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