2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 9.6K–9.6K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
but the weeks necessary to resolve the problems would seriously impact many families. 1
but the woman in the fraudulent department was very unhelpful and rude. 1
but the writing services ARE NOT BEING DISPUTED. Even though I paid for XXXX books to be written originally in XXXX with XXXX card on XX/XX/XXXX for {$1300.00} with Sr Consultant XXXX XXXX 1
but the XXXX 's limited powers to audit and cut federal funding are not comprehensive enough to foreclose XXXX liability. Pp. XXXX. 2
but the {$1000.00} fee is still listed.,,The J. G. Wentworth Company,TX,79701,,Consent provided,Web,2025-11-03,Closed with explanation,Yes,N/A,16990878 1
but the {$2000.00} transfer had already cleared and could not be reversed. 1
but the {$500.00} promotion did not appear in my account. 1
but their automated system loops you in circles quite a lot ) to try to get someone to give me an answer 1
but their company values become clear with this interaction.,,VW Credit,TX,75204,,Consent provided,Web,2019-04-02,Closed with explanation,Yes,N/A,3199518 1
but their excuse was that they were training for the conversion. I went to the branch and then they made me set up an appointment to come back again. Their manager called me 1
but their fraud department has shown no respect or protection for their customer 's hard-earned money. Please help me out to register a complaint against this bank 1
but their practices raise questions.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING 1
but their relay service is abysmal and has never worked correctly so my sister does not have an IRA account. 1
but their response was to blame my browser cache/cookies without investigating or resolving the issue. 1
but their responses were not helpful at all. The first time I raised the dispute 1
but their staff are unable and just advise having a review done 1
but their system limitations hinder progress toward a resolution. I kindly request the Consumer Financial Protection Bureau 's assistance in mediating this matter with Chase. Your intervention to facilitate communication between Chase and me would be greatly appreciated. Thank you for your time and attention to this matter. I look forward to a prompt and positive resolution. 1
but their system was not showing the account and a dispute could not be created unless there was an account showing to dispute. 1
but their systems just didn't recognize it 1
but their will be no contact made from XXXX to you anymore- I ( XXXX ) will take over and be your point of contact for the remainder of the loan until closing. That was fine with my husband and XXXX XXXX knew exactly what my mom 1
but then after placing me on another 20-minute hold 1
but then after putting me on long holds repeatedly came back on his final return relaying their request for a credit slip '' request 1
but then after the offer came in 1
but then again that wouldnt change the practices of the actual company or the training of their employees. Im sure there are some things that Im forgetting in this complaint 1
but then also tried to process the second payment. And charged me a returned check fee to boot. Notably 1
but then as soon as we started making transfers out to employees 1
but then changed it sometime to an incorrect address?? Why?? ( see attachments ) This entire situation is ridiculous 1
but then closed it again without contacting me at all. 1
but then continued to advance my due date anyway. 1
but then conveniently never provided the written confirmation of this that she promised during the call. 1
but then did not follow through. After the XX/XX/2020 call 1
but then did not rectify the problem 1
but then explain that it will have to be escalated with their tax department. They usually tell me to wait 2 to 3 business days to hear back on a resolution 1
but then got back on insisting to talk with me 1
but then having to go somewhere else is stressful 1
but then he kept talking over me that he was going to have me arrested. The call between us degenerated to chaos 1
but then he says that in those cases reverse could not be done and he did not give me any solutions at all 1
but then he told me For me to send the money to you 1
but then he went back to this transfer I did for XXXX 1
but then I got that corrected but was billed interest yet never sent me a bill to my home or email. I then owed another late fee and they closed my account upon receiving notification I filed a complaint which shot my nearly gained credit score 1
but then I have to wait 6-8 weeks before XXXX cuts me a check for my {$3400.00} overpayment. Well thats not going to work 1
but then I saw that the date of the charge was XXXX XXXX 1
but then it continued and I had to keep calling back in to correct it. They finally resolved it after several months. This gives you insight as to how difficult they have made things on me 1
but then it was listed as expired as of XX/XX/XXXX. I contacted Capital One Venture X and they said that the {$300.00} travel credit expired and they couldn't backdate it so I could use it again for this replacement travel. They offered to escalate the issue for resolution and would get back to me within 7-14 days. I told them that if they couldn't backdate the {$300.00} travel credit 1
but then it would be too late 1
but then my phone was taken 1
but then no banker would meet with us. After thirty minutes we went to a teller window and demanded to see a banker. A banker finally met with us 1
but then on a different CRA for the SAME month shows a late payment. I mean which one is it! They are not providing accurate information 2
but then refuse to fix it. Being that I was part of the DATA BREACH from Experian 1
but then refuse to fix it. Being that I was part of the DATA BREACH from XXXX 2

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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