2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

PlainComplaint home → About this data

10.7K companies starting with "B"

Showing 9.6K–9.7K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
but then repeatedly refusing to qualify us 1
but then said in XXXX of XXXX the rate would increase to 4.125 %. This too was quite a surprise. However while I was speaking to XXXX I logged onto my online account with Specialized Loan Servicing and my most recent loan statement indicated that my existing rate on my loan was 4 %. I told this to XXXX who at first told me I was wrong then finally had to acknowledge I was correct. But I was very upset and about XXXX minutes later I called Specialized Loan Servicing and I spoke to a loan specialist who said her name was XXXX. XXXX told me that my credit report would not be marked late if I didnt pay back all my back payments while on forbearance on XX/XX/XXXX but insisted that the loan specialist that I spoke to on XX/XX/XXXX could never have told me that a deferral is automatic. She immediately checked the transcript of my conversation that I had with the loan specialist and acknowledged that the loan specialist did in fact indicate that the deferral was automatic. That said XXXX told me that this was incorrect and that my approval for a deferral depends on whether the investors who own my loan will approve the deferral. This seems in contradiction to the information listed on the Specialized Loan Servicing website which indicates that a deferral is one of the options for a borrower that has been in forbearance which is about to end. I am attaching a screenshot of this information that is on the website. 1
BUT THEN SANTANDER BANK DECIDED TO FORBID ME TO CONTINUE PAYING IT? 1
but then say they cant do anything about it. 1
but then sent me the same form letter on XX/XX/XXXX stating that the claim was closed. ( 7 ) I called numerous persons 1
but then she kept me waiting several minutes while she had technical problems and did not have the questions. I asked to speak with her supervisor. She said she would connect me with someone in accounts it was not clear. Then XXXX in Customer Service answered. I had to start over with him 1
but then she said that it was not that there were transactions on the card 1
but then somehow 1
but then stated it is more for when a payment is due on a weekend. She then told me if I wanted to take up any concerns about child support funds being garnished which should be exempt 1
but then the next morning your overdraft fees are credited back to the account 1
but then the seller sent them a letter with forged evidence of my participation in the so-called XXXX group to show that I received coaching which was photoshopped and it was not my participation. Discover bank based their judgment on this forged letter 1
but then they could not. 1
but then they didn't follow through. 1
but then they gave XXXX XXXX And XXXX XXXX XXXX XXXX XXXX Then I called XXXX And XXXX XXXX XXXX XXXX 1
but then they said they would email someone in another department ). They are violating the rules about resolving disputes in a timely manner 1
but then they sent a letter at least twice saying they closed my issue due to non response from me 1
but then to contact your bank for help and with the hopes of getting the money credited back into your account when you were obviously scammed only to be told there was no error found and pretty much brushed off and having to reach out to them several times for any type of update to finally receive one and be denied your hard earned money being returned to your account 1
but then told me XXXX XXXX go ahead and pay them 1
but then try hey sell it to credit Acceptance corp 1
but then when finalized 1
but then when I receive the results of the case 1
but then why if I had made the minimum payment only most of it would have gone to the purchases and just {$270.00} to the Flex Loan 1
but then XXXX happened and subsequently they never reduced the payment. 1
but there are no ways to appeal or speak with someone regarding that decision. 1
but there does not seem to be much momentum for prosecuting these individuals at least not yet. 1
BUT THERE HAS BEEN NO RESPONSE FOR OVER 30 DAYS. 1
but there has been no response. 1
but there has still been no contact. Meanwhile 1
but there have never been any red flags or instances where question is brought to funds available. 1
but there is a new problem - which they did not disclose again. Chase told me my debt ratio had significantly changed because the system retained the seller 's property tax and that I no longer qualified for the loan. Chase was doing a bait-and-switch. I voluntarily offered up a higher down payment to control the ration and even told that a higher interest rate would be acceptable to me. To which 1
but there is little else I can do as he is currently untraceable. 2
but there is little else I can do as she is currently untraceable. 3
but there is no explanation for why it was folded into the forged check. 1
but there is no reference in their provided ledger or any documentation showing that these payments were properly applied or that they triggered the release of the vehicle title. Both payments 1
but there is no stipulation in my XXXX agreement that I will pay a {$45.00} fee to the receiving bank ( i.e. 1
but there is no way for me to access the portal 1
but there is no XXXX here. '' I explained that someone an executive '' had called me and gave me the number to his department. And 1
but there is only one. This was acknowledged in their XX/XX/XXXX response to my first complaint. ( 5 ) First Citizens reports 100 % of the loan has been paid off 1
but there is still an outstanding balance of {$1000.00}. So 1
but there should have been a notice. When I asked for the reason behind the hold 1
but there was little support provided. I repeatedly requested loan information through email and mail 1
but there was n't anything I could find about how to ensure that. I do n't like that they take your information before giving an assessment or information on what they cost.,,TMX Finance LLC,VA,220XX,,Consent provided,Web,2015-10-15,Closed with explanation,Yes,No,1604381 1
but there was no actual proof or any documentation from XXXX 2
but there was no answer. 1
but there was no forebearance available for me apparently 1
but there was no further contact. Then I received an email notification on XX/XX/XXXX 1
but there was no guarantee they would. Concerned my dispute was not going to be resolved and to protect my rights 1
but there was no guarantee. He also couldn't tell me which department he was sending my information to 1
but there was no indication or date stating that my coverage was on the verge of being cancelled. Last week 1
but there was no message that the refund was in progress. I had set up an email to be sent when the refund was in progress 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related

Browse all → | Rankings →