but then I got that corrected but was billed interest yet never sent me a bill to my home or email. I then owed another late fee and they closed my account upon receiving notification I filed a complaint which shot my nearly gained credit score

What the CFPB Record Shows About but then I got that corrected but was billed interest yet never sent me a bill to my home or email. I then owed another late fee and they closed my account upon receiving notification I filed a complaint which shot my nearly gained credit score

but then I got that corrected but was billed interest yet never sent me a bill to my home or email. I then owed another late fee and they closed my account upon receiving notification I filed a complaint which shot my nearly gained credit score has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but then I got that corrected but was billed interest yet never sent me a bill to my home or email. I then owed another late fee and they closed my account upon receiving notification I filed a complaint which shot my nearly gained credit score reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "late fee and interest added. When I called they acted like they had no clue and didn't offer to try to resolve the issue and refused to remove the fee. I had never requested this and it was only my third month with the card. They hung up on me when I asked to speak to someone else. I was then passed around four times and placed on intermittent hold that lasted over XXXX XXXX and XXXX", and the single most common underlying issue is "in a patronizing fashion some lady said she would take it under advisement and I would know in XXXX XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but then I got that corrected but was billed interest yet never sent me a bill to my home or email. I then owed another late fee and they closed my account upon receiving notification I filed a complaint which shot my nearly gained credit score: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.