2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 9.5K–9.6K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
but the refi regarding property C has snagged because of the stock option income that they have refused to engage with me on. I have asked for the refund and updates on the Property C refi several times 1
but the reinvestigation was not properly conducted and the error remains. This is damaging my creditworthiness and violating my consumer rights under federal law Instruction : Reinvestigate this account thoroughly and remove the inaccurate late payment reporting if the furnisher can not provide full proof of accuracy Inquiry XXXX XXXX XXXX XXXXXX/XX/XXXX Law : FCRA XXXX ( a ) ( XXXX ) and XXXX ( f ) require permissible purpose for all inquiries Issue : This inquiry was not authorized by me and has no legitimate business purpose Story : I did not apply for any credit or service with this company 1
but the rep assured me that he was from XXXX and I could hang up the other call. I hung up the other call and explained my situation. While I was going through the fraudulent transactions he hung up. Without having another option I went to a local XXXX branch to speak with someone in person rather than over the phone because I did not trust anyone over the phone. The bankers allowed me to use their branch phone to call XXXX and make a claim. Aft er XXXX hours 1
but the rep on the phone said they can not do it but I can contact the new account service department and they can help me. So I did 1
but the rep said the only way to actually close the savings account ( and stop accumulating the monthly fees ) would be to physically visit a TD Branch. Again I explained that I am on the XXXX XXXX 1
but the report contains unverified negative payment history that should be removed. 3
but the reporting remains unchanged 1
but the reports came back with no new information 1
but the repossession would reflect on my credit and I would have an additional problem. But supplied me the information requested and asked that I think it over. I adhered to her request and ended the call. With my daughter pleading her case and the obvious confusion with the account and the many eyes and hands on the account I decided to take a break from it and resume later. By the way 1
but the representative even told me that the only reason the hold was extended was because it was a large deposit and that it was unusual for me to deposit checks into my account. 1
but the representative offered me a Forbearance insisting it would allow me to catch up with financial expenses and Id be eligible for assistance at the end of the forbearance. The representative also stated I could request an extension in 3 month increments until my hardship has ceased. Once my hardship ceases 1
but the representative said I only had a balance of XXXX but the purchases all together was {$990.00} please contact me 1
but the representative said she could not do a thing for me : my account was totally blocked. She said I had to wait to hear back from the verification '' office. 1
but the representatives told me I cant contact or make a payment because they were updating the account to the collection department and they will contact to me 3
but the request has to come from her as the only person on the account. Were merging with ( acquiring XXXX Peoples United Bank this weekend 1
but the review may take up to 15 business days. This delay threatens the success of a critical escrow transaction. 1
but the same inaccurate information remains. 1
but the schools in that town were inadequate. We were forced to pay for private XXXX school tuition for our children 1
but the second payment was applied to BOTH the Purchases and the Cash Advances balances. She then stated 1
but the second person said that since I had closed the account the reward money indicated in their email 1
but the Secretary 's limited powers to audit and cut federal funding are not comprehensive enough to foreclose XXXX liability. Pp. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,93307,,Consent provided,Web,2023-08-30,Closed with explanation,Yes,N/A,7473780 1
but the seller stated he did n't believe there was a problem and offered me {$20.00} ( {$20.00} for a {$130.00} unit that at that point was dead 1
but the service I have received from XXXX has been unacceptable.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,I.C. System 1
but the Servicer have no accountability for their wrongdoing and fraudulent behavior. As of XX/XX/XXXX 1
but the situation still had not been corrected. They told me endless times that they WOULD NOT recalculate my payment 1
but the staff directed me to call a support line. I waited 20 minutes to speak with a representative and explained everything 1
but the statute of limitations has also expired in that state. Please advise.,Company believes it acted appropriately as authorized by contract or law,Monterey Financial Services LLC,AZ,85208,Servicemember,Consent provided,Web,2024-09-24,Closed with explanation,Yes,N/A,10225054 1
but the subsequent amount of {$170000.00} USD remains unpaid. 1
but the supervisor never handled my account or fixed it. This was supposed to be fixed in early XXXX of last year! On XX/XX/XXXX 1
but the supervisor said there is no one above me. we dont have legal department 1
but the supervisor was once again not available. This reflects a significant failure in customer service. Furthermore 1
but the system evidently could not process a XXXX-balance checkout 1
but the system failures made this impossible. Completion of a vehicle purchase requires accurate address informationthis is not optional but legally mandatory. Carvana made performance impossible by preventing me from providing required information 1
but the third one we were still in the running. In order to secure the house we would need to get a pre approval for {$620000.00} with 20 % down. After reviewing the ratios XXXX spoke to XXXX again and the two suggested sending the application to underwriting. I submitted all of the proper documentation on XX/XX/XXXX and 9 days later I received a call from XXXX telling me that Underwriting had made a decision and that we would only qualify for a {$300000.00} house with 20 % down. That is of course 1/2 of the original pre approval mortgage amount. What Wells Fargo doesn't understand or care about is they potentially exposed me to losing the earnest money if my contract offer was accepted. Since that day I have spoken with XXXX the supervisor and XXXX XXXX Area Manager and was met with weak excuses and the reminder that all previous conversations were recorded. I was told on XX/XX/XXXX at XXXX XXXX that XXXX would personally review the file with underwriting and get back to me. I was also told that Customer retention was going to call me so that we didn't move our accounts from Wells Fargo. How can there be such a disconnect between the front line Mortgage Consultant XXXX his Supervisor and Underwriting? It took 2 hours to provide all of the proper financial details to XXXX and most of it was either on my credit report and in the Wells Fargo account and Payroll portals. Additionally 1
but the three representatives ( XXXX 1
but the timing is suspicious. 1
but the transaction got posted on Monday or even Tuesday 1
but the transaction is logged as a firearms retailer '' - to have the transaction disallowed or your interest rate raised because you shopped at a high risk '' store? Legally and legitimately exercise your Second Amendment rights and buy a gun - and your bank denies your next loan application as you are a high risk '' customer? Perhaps the political winds change and another product or service is disfavored by the bank - what happens then? Shop at the wrong store 1
but the transaction was briefly declined by my credit card issuer due to a fraud alert. I approved the charge 1
but the transaction was still within the 14 business days needed to process the cash back. I saw the employee was correct as it had only been 10 business days since the charge. The employee asked me to call back if I still didn't receive the cash back by Friday XX/XX/XXXX. 1
but the transfer was put on hold due to unusual activity I called customer service yet again and was told that the transfer was approved and would be in my account by XXXX XX/XX/year>. This was much longer than I was able to wait for these funds at this point 1
but the truth is 1
but the unauthorized accounts and debts remain on my credit report. This has caused significant harm to my credit score and personal financial situation. 1
but the underlying logical inconsistencies involved 2
but the underwriting process took five business days 1
but the unerwriter delayed the file again over a non-material {$4.00} varaiance ( a pre-existing account balance ). I ultimately obtaied the {$4.00} from my tenant and uploaded the account transaction details to the portal. 1
but the unwillingness to help is against courtesy 1
but the way the Chase representative talked to me via phone makes me feel like I am the suspect. I feel very disappointed about all of these things and really need support from CFPB.,,JPMORGAN CHASE & CO.,IL,60605,,Consent provided,Web,2022-08-31,Closed with monetary relief,Yes,N/A,5936249 1
but the way this has been handled makes it feel like Ive been caught in something that no one wants to help fix. Im desperate for a resolution and just want this balance from my credit and if removing this card that I never received or used from my name 1
but the website refused to allow a transfer above {$1000.00}. 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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