2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

10.7K companies starting with "B"

Showing 9.5K–9.5K of 10.7K

Company Complaints
but the MLS listings clearly show them as having been built in XX/XX/XXXX. 9-The bedroom and bathroom count is incorrect. Our home is a 5 bedroom 3 bath not what he shows a 3/2. 10-The appraiser knew we had a finished basement as shown in our pictures provided since he took a picture of the downstairs bathroom but failed to provide any other photos of the basement. 11- The appraiser also asked us where we needed to be with the appraisal which to my understanding is not acceptable in the industry. I filed a formal dispute to the 2 provided email addresses from the Nationstar PMI department reps I spoke to XXXX and XXXX on XX/XX/XXXX and was told it would take about 3 weeks to have a response. I called on XX/XX/XXXX since I had n't heard anything and was told my request was n't in their system. I then re-forwarded my request to the EXACT same email addresses used on XX/XX/XXXX and the Nationstar agent said it came through. After waiting several weeks again I called back in XX/XX/XXXX about the XX/XX/XXXX-XX/XX/XXXX. Only to be told that I could no longer dispute the valuation because apparently the person who did the valuation ( XXXX at XXXX XXXX XXXX ) no longer worked there. I was told I was still going to have to pay for the valuation and that was the end of it. I asked for a manager and was told that XXXX would call me back 1
but the money I intended to transfer was still with cash app as the help '' bot had instructed me to return the money..,,Block 1
but the money was already taken out right away at the time of sent??? Then a week later they said they would refund this {$100.00} back to my account 1
but the money was recalled by your bank! So I still don't have the money 1
but the money went nowhere useful 1
but the mortgage 1
but the name he provided to me is a XXXX identity. - The scammer provided identity is pointed to a XXXX XXXX reporter called XXXX XXXX. 1
but the negative mark remained. 2
but the note and all information about me had magically disappeared. 1
but the offer was rescinded on a technicality. 1
but the one thing we always thought we had 1
but the one without the logo 1
but the online portal had literally no way to limit anything. 1
but the online portal would not allow uploads. I called Equifax and was told that I can not upload documents to an active dispute 1
but the only communication was via relayed messages. I attempted to make contact today XX/XX/2023 and on three different occasions 1
but the only information they had was the original collector ( XXXX XXXX XXXX XXXX XXXX ) and the amount I owed them 1
but the only option the pre-recorded message gave me is to submit an inquiry on the Venmo web site. In short 1
but the only thing that agents for Mr. Cooper would to be to continue to submit loan modification applications and to send a copy of the application 1
but the only thing you have paid for was the Audit that you opened and reviewed. Have we charged you for any Credit Repair work? If we have billed you for something not completed 1
but the other money had already been taken. I'm attaching to this complaint emails that I received that indicated that the fraud was occurring. I don't know the people or phone numbers who are listed as recipients in the emails. 1
but the other rep just before him said that my number was never placed on the list but still persisted with trying to collect the debt when she knew that the call shouldn't have been made ( still in violation ). I asked XXXX for verification of the debt 1
but the other reports say XX/XX/XXXX. Furthermore 2
but the other two bureaus did not show any negative remarks. 3
but the paperwork said the transactions had occurred. 1
but the payment is not applied fast enough and I have to wait for over two weeks to be able to use the credit. 1
but the payment made to the merchant. Chime had sent XXXX documentation that the payment in question was unrecoverable. The second glaring problem is that Chime is claiming they executed a Debit Card Chargeback even though they had denied the dispute claim. Ultimately 1
but the payment made to the merchant. XXXX had sent USAA documentation that the payment in question was unrecoverable. The second glaring problem is that XXXX is claiming they executed a Debit Card Chargeback even though they had denied the dispute claim. Ultimately 1
but the payment went through anyway. Then on XX/XX/XXXX I called Synchrony Bank again to have them file a dispute with XXXX XXXX. They told me the dispute process may take up to two months for XXXX XXXX to respond. 1
but the payments were never marked as paid by B of A because this account is still listed on my credit report as past due as recently as XXXX XXXX XXXX. I called B of A customer service myself on XX/XX/XXXX 1
but the payoff expiration was for the VERY SAME DAY ( XXXX/XXXX/XXXX ). We immediately called XXXX XXXX XXXX to get the correct payment amount 1
but the people analyzing this seem to not want to accept that this is the truth.,,JPMORGAN CHASE & CO.,FL,33613,Older American 1
but the person I spoke with refused to take the payment. On the due date my bank didn't release the funds 1
but the person that received it did not upload it to the system. They later said they would send the document again but what they sent me was a new trial with a higher interest. I made the process when the interests were low and they keep sending me the trial with high interest and every time I called no one was able to explain anything. At this point 1
but the person told me on the phone they have the money now so they are not going to do anything else or provide me any other information ''. I do not even have any paperwork to upload or provide you because I was never given any. Its like someone came and stole money out of the bank account. 1
but the person who entered the stop payment didn't code it correctly. As a result 1
but the person who investigates these claims was so efficient that he opened the case before they even uploaded my email and since there was no documentation in the file 1
but the phone call was NOT a pre-approval because that is not possible. XXXX XXXX secretary followed up on XX/XX/XXXX claiming they called XXXX before the service for pre-approval and that XXXX gave pre-approval over the phone. She said that if they dont have any record of that 1
but the phone line was an automated message that would not let me speak with an agent 1
but the problem is that I never lived in XXXX 1
but the problem is XXXX already charged my credit card 1
but the problems persist. Their negligence has not only jeopardized my financial health 2
but the problems remain unresolved. 1
but the process is too complex to make them accessible.,,PENNYMAC LOAN SERVICES 1
but the product I received was only 39.5 %. 1
but the program was the same. I did find it weird that the payment was going to the exact same company 1
but the prolonged delay has resulted in serious personal consequences. 1
but the rates having gone up so we have a higher rate than if Shellpoint had not made this mistake 1
but the rates went up again. XXXX also emailed me the mortgage calculator for the first time that day. As rates continued to rise with a slight drop early the following week on Tuesday 1
but the recording confirms you did. 1
but the recovery company has made it clear they do not have it. At this point 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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