Total complaints
1
Filed since 4-Fi
2026 data Public-data reference. official source
but the MLS listings clearly show them as having been built in XX/XX/XXXX. 9-The bedroom and bathroom count is incorrect. Our home is a 5 bedroom 3 bath not what he shows a 3/2. 10-The appraiser knew we had a finished basement as shown in our pictures provided since he took a picture of the downstairs bathroom but failed to provide any other photos of the basement. 11- The appraiser also asked us where we needed to be with the appraisal which to my understanding is not acceptable in the industry. I filed a formal dispute to the 2 provided email addresses from the Nationstar PMI department reps I spoke to XXXX and XXXX on XX/XX/XXXX and was told it would take about 3 weeks to have a response. I called on XX/XX/XXXX since I had n't heard anything and was told my request was n't in their system. I then re-forwarded my request to the EXACT same email addresses used on XX/XX/XXXX and the Nationstar agent said it came through. After waiting several weeks again I called back in XX/XX/XXXX about the XX/XX/XXXX-XX/XX/XXXX. Only to be told that I could no longer dispute the valuation because apparently the person who did the valuation ( XXXX at XXXX XXXX XXXX ) no longer worked there. I was told I was still going to have to pay for the valuation and that was the end of it. I asked for a manager and was told that XXXX would call me back
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but the MLS listings clearly show them as having been built in XX/XX/XXXX. 9-The bedroom and bathroom count is incorrect. Our home is a 5 bedroom 3 bath not what he shows a 3/2. 10-The appraiser knew we had a finished basement as shown in our pictures provided since he took a picture of the downstairs bathroom but failed to provide any other photos of the basement. 11- The appraiser also asked us where we needed to be with the appraisal which to my understanding is not acceptable in the industry. I filed a formal dispute to the 2 provided email addresses from the Nationstar PMI department reps I spoke to XXXX and XXXX on XX/XX/XXXX and was told it would take about 3 weeks to have a response. I called on XX/XX/XXXX since I had n't heard anything and was told my request was n't in their system. I then re-forwarded my request to the EXACT same email addresses used on XX/XX/XXXX and the Nationstar agent said it came through. After waiting several weeks again I called back in XX/XX/XXXX about the XX/XX/XXXX-XX/XX/XXXX. Only to be told that I could no longer dispute the valuation because apparently the person who did the valuation ( XXXX at XXXX XXXX XXXX ) no longer worked there. I was told I was still going to have to pay for the valuation and that was the end of it. I asked for a manager and was told that XXXX would call me back's complaint history from CFPB public records. 1 consumers have filed complaints since 4-Fi. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
4-Fi
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
but the MLS listings clearly show them as having been built in XX/XX/XXXX. 9-The bedroom and bathroom count is incorrect. Our home is a 5 bedroom 3 bath not what he shows a 3/2. 10-The appraiser knew we had a finished basement as shown in our pictures provided since he took a picture of the downstairs bathroom but failed to provide any other photos of the basement. 11- The appraiser also asked us where we needed to be with the appraisal which to my understanding is not acceptable in the industry. I filed a formal dispute to the 2 provided email addresses from the Nationstar PMI department reps I spoke to XXXX and XXXX on XX/XX/XXXX and was told it would take about 3 weeks to have a response. I called on XX/XX/XXXX since I had n't heard anything and was told my request was n't in their system. I then re-forwarded my request to the EXACT same email addresses used on XX/XX/XXXX and the Nationstar agent said it came through. After waiting several weeks again I called back in XX/XX/XXXX about the XX/XX/XXXX-XX/XX/XXXX. Only to be told that I could no longer dispute the valuation because apparently the person who did the valuation ( XXXX at XXXX XXXX XXXX ) no longer worked there. I was told I was still going to have to pay for the valuation and that was the end of it. I asked for a manager and was told that XXXX would call me back complaint mix by product
- we dont 1 100.0% – 0% relief
How but the MLS listings clearly show them as having been built in XX/XX/XXXX. 9-The bedroom and bathroom count is incorrect. Our home is a 5 bedroom 3 bath not what he shows a 3/2. 10-The appraiser knew we had a finished basement as shown in our pictures provided since he took a picture of the downstairs bathroom but failed to provide any other photos of the basement. 11- The appraiser also asked us where we needed to be with the appraisal which to my understanding is not acceptable in the industry. I filed a formal dispute to the 2 provided email addresses from the Nationstar PMI department reps I spoke to XXXX and XXXX on XX/XX/XXXX and was told it would take about 3 weeks to have a response. I called on XX/XX/XXXX since I had n't heard anything and was told my request was n't in their system. I then re-forwarded my request to the EXACT same email addresses used on XX/XX/XXXX and the Nationstar agent said it came through. After waiting several weeks again I called back in XX/XX/XXXX about the XX/XX/XXXX-XX/XX/XXXX. Only to be told that I could no longer dispute the valuation because apparently the person who did the valuation ( XXXX at XXXX XXXX XXXX ) no longer worked there. I was told I was still going to have to pay for the valuation and that was the end of it. I asked for a manager and was told that XXXX would call me back's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| we dont have a fireplace | 1 |
Top States
| State | Complaints |
|---|---|
| after not hearing from XXXX after a couple of days I called again and asked for another manager I spoke to XXXX on Monday XX/XX/XXXX and he told me it was true I could no longer dispute it and when issues come up with companies like like XXXX XXXX XXXX they no longer use them they are taken out of their system. He then told me THEY would pay for a new valuation and work on not having me not pay for the first one since it has been such a nightmare. I agreed to the new valuation. On XX/XX/XXXX I was contacted by the exact same guy who did the first valuation to come out and do my second one XXXX with XXXX XXXX XXXX. I called Nationstar immediately and was told another manager would get back to me on FRIDAY 3 days from now after he looked at my file. My wife called after I was told 3 days and she was told another manager would call her back since they were at lunch | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| which is incorrect. The subject property and comparable sale # 3 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About but the MLS listings clearly show them as having been built in XX/XX/XXXX. 9-The bedroom and bathroom count is incorrect. Our home is a 5 bedroom 3 bath not what he shows a 3/2. 10-The appraiser knew we had a finished basement as shown in our pictures provided since he took a picture of the downstairs bathroom but failed to provide any other photos of the basement. 11- The appraiser also asked us where we needed to be with the appraisal which to my understanding is not acceptable in the industry. I filed a formal dispute to the 2 provided email addresses from the Nationstar PMI department reps I spoke to XXXX and XXXX on XX/XX/XXXX and was told it would take about 3 weeks to have a response. I called on XX/XX/XXXX since I had n't heard anything and was told my request was n't in their system. I then re-forwarded my request to the EXACT same email addresses used on XX/XX/XXXX and the Nationstar agent said it came through. After waiting several weeks again I called back in XX/XX/XXXX about the XX/XX/XXXX-XX/XX/XXXX. Only to be told that I could no longer dispute the valuation because apparently the person who did the valuation ( XXXX at XXXX XXXX XXXX ) no longer worked there. I was told I was still going to have to pay for the valuation and that was the end of it. I asked for a manager and was told that XXXX would call me back
but the MLS listings clearly show them as having been built in XX/XX/XXXX. 9-The bedroom and bathroom count is incorrect. Our home is a 5 bedroom 3 bath not what he shows a 3/2. 10-The appraiser knew we had a finished basement as shown in our pictures provided since he took a picture of the downstairs bathroom but failed to provide any other photos of the basement. 11- The appraiser also asked us where we needed to be with the appraisal which to my understanding is not acceptable in the industry. I filed a formal dispute to the 2 provided email addresses from the Nationstar PMI department reps I spoke to XXXX and XXXX on XX/XX/XXXX and was told it would take about 3 weeks to have a response. I called on XX/XX/XXXX since I had n't heard anything and was told my request was n't in their system. I then re-forwarded my request to the EXACT same email addresses used on XX/XX/XXXX and the Nationstar agent said it came through. After waiting several weeks again I called back in XX/XX/XXXX about the XX/XX/XXXX-XX/XX/XXXX. Only to be told that I could no longer dispute the valuation because apparently the person who did the valuation ( XXXX at XXXX XXXX XXXX ) no longer worked there. I was told I was still going to have to pay for the valuation and that was the end of it. I asked for a manager and was told that XXXX would call me back has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 4-Fi, and the most recent logged activity is 4-Fireplac, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but the MLS listings clearly show them as having been built in XX/XX/XXXX. 9-The bedroom and bathroom count is incorrect. Our home is a 5 bedroom 3 bath not what he shows a 3/2. 10-The appraiser knew we had a finished basement as shown in our pictures provided since he took a picture of the downstairs bathroom but failed to provide any other photos of the basement. 11- The appraiser also asked us where we needed to be with the appraisal which to my understanding is not acceptable in the industry. I filed a formal dispute to the 2 provided email addresses from the Nationstar PMI department reps I spoke to XXXX and XXXX on XX/XX/XXXX and was told it would take about 3 weeks to have a response. I called on XX/XX/XXXX since I had n't heard anything and was told my request was n't in their system. I then re-forwarded my request to the EXACT same email addresses used on XX/XX/XXXX and the Nationstar agent said it came through. After waiting several weeks again I called back in XX/XX/XXXX about the XX/XX/XXXX-XX/XX/XXXX. Only to be told that I could no longer dispute the valuation because apparently the person who did the valuation ( XXXX at XXXX XXXX XXXX ) no longer worked there. I was told I was still going to have to pay for the valuation and that was the end of it. I asked for a manager and was told that XXXX would call me back reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we dont have a fireplace", and the single most common underlying issue is "which is incorrect. The subject property and comparable sale # 3".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but the MLS listings clearly show them as having been built in XX/XX/XXXX. 9-The bedroom and bathroom count is incorrect. Our home is a 5 bedroom 3 bath not what he shows a 3/2. 10-The appraiser knew we had a finished basement as shown in our pictures provided since he took a picture of the downstairs bathroom but failed to provide any other photos of the basement. 11- The appraiser also asked us where we needed to be with the appraisal which to my understanding is not acceptable in the industry. I filed a formal dispute to the 2 provided email addresses from the Nationstar PMI department reps I spoke to XXXX and XXXX on XX/XX/XXXX and was told it would take about 3 weeks to have a response. I called on XX/XX/XXXX since I had n't heard anything and was told my request was n't in their system. I then re-forwarded my request to the EXACT same email addresses used on XX/XX/XXXX and the Nationstar agent said it came through. After waiting several weeks again I called back in XX/XX/XXXX about the XX/XX/XXXX-XX/XX/XXXX. Only to be told that I could no longer dispute the valuation because apparently the person who did the valuation ( XXXX at XXXX XXXX XXXX ) no longer worked there. I was told I was still going to have to pay for the valuation and that was the end of it. I asked for a manager and was told that XXXX would call me back: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Frequently Asked Questions
How many CFPB complaints does but the MLS listings clearly show them as having been built in XX/XX/XXXX. 9-The bedroom and bathroom count is incorrect. Our home is a 5 bedroom 3 bath not what he shows a 3/2. 10-The appraiser knew we had a finished basement as shown in our pictures provided since he took a picture of the downstairs bathroom but failed to provide any other photos of the basement. 11- The appraiser also asked us where we needed to be with the appraisal which to my understanding is not acceptable in the industry. I filed a formal dispute to the 2 provided email addresses from the Nationstar PMI department reps I spoke to XXXX and XXXX on XX/XX/XXXX and was told it would take about 3 weeks to have a response. I called on XX/XX/XXXX since I had n't heard anything and was told my request was n't in their system. I then re-forwarded my request to the EXACT same email addresses used on XX/XX/XXXX and the Nationstar agent said it came through. After waiting several weeks again I called back in XX/XX/XXXX about the XX/XX/XXXX-XX/XX/XXXX. Only to be told that I could no longer dispute the valuation because apparently the person who did the valuation ( XXXX at XXXX XXXX XXXX ) no longer worked there. I was told I was still going to have to pay for the valuation and that was the end of it. I asked for a manager and was told that XXXX would call me back have?
but the MLS listings clearly show them as having been built in XX/XX/XXXX. 9-The bedroom and bathroom count is incorrect. Our home is a 5 bedroom 3 bath not what he shows a 3/2. 10-The appraiser knew we had a finished basement as shown in our pictures provided since he took a picture of the downstairs bathroom but failed to provide any other photos of the basement. 11- The appraiser also asked us where we needed to be with the appraisal which to my understanding is not acceptable in the industry. I filed a formal dispute to the 2 provided email addresses from the Nationstar PMI department reps I spoke to XXXX and XXXX on XX/XX/XXXX and was told it would take about 3 weeks to have a response. I called on XX/XX/XXXX since I had n't heard anything and was told my request was n't in their system. I then re-forwarded my request to the EXACT same email addresses used on XX/XX/XXXX and the Nationstar agent said it came through. After waiting several weeks again I called back in XX/XX/XXXX about the XX/XX/XXXX-XX/XX/XXXX. Only to be told that I could no longer dispute the valuation because apparently the person who did the valuation ( XXXX at XXXX XXXX XXXX ) no longer worked there. I was told I was still going to have to pay for the valuation and that was the end of it. I asked for a manager and was told that XXXX would call me back has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does but the MLS listings clearly show them as having been built in XX/XX/XXXX. 9-The bedroom and bathroom count is incorrect. Our home is a 5 bedroom 3 bath not what he shows a 3/2. 10-The appraiser knew we had a finished basement as shown in our pictures provided since he took a picture of the downstairs bathroom but failed to provide any other photos of the basement. 11- The appraiser also asked us where we needed to be with the appraisal which to my understanding is not acceptable in the industry. I filed a formal dispute to the 2 provided email addresses from the Nationstar PMI department reps I spoke to XXXX and XXXX on XX/XX/XXXX and was told it would take about 3 weeks to have a response. I called on XX/XX/XXXX since I had n't heard anything and was told my request was n't in their system. I then re-forwarded my request to the EXACT same email addresses used on XX/XX/XXXX and the Nationstar agent said it came through. After waiting several weeks again I called back in XX/XX/XXXX about the XX/XX/XXXX-XX/XX/XXXX. Only to be told that I could no longer dispute the valuation because apparently the person who did the valuation ( XXXX at XXXX XXXX XXXX ) no longer worked there. I was told I was still going to have to pay for the valuation and that was the end of it. I asked for a manager and was told that XXXX would call me back respond to complaints on time?
but the MLS listings clearly show them as having been built in XX/XX/XXXX. 9-The bedroom and bathroom count is incorrect. Our home is a 5 bedroom 3 bath not what he shows a 3/2. 10-The appraiser knew we had a finished basement as shown in our pictures provided since he took a picture of the downstairs bathroom but failed to provide any other photos of the basement. 11- The appraiser also asked us where we needed to be with the appraisal which to my understanding is not acceptable in the industry. I filed a formal dispute to the 2 provided email addresses from the Nationstar PMI department reps I spoke to XXXX and XXXX on XX/XX/XXXX and was told it would take about 3 weeks to have a response. I called on XX/XX/XXXX since I had n't heard anything and was told my request was n't in their system. I then re-forwarded my request to the EXACT same email addresses used on XX/XX/XXXX and the Nationstar agent said it came through. After waiting several weeks again I called back in XX/XX/XXXX about the XX/XX/XXXX-XX/XX/XXXX. Only to be told that I could no longer dispute the valuation because apparently the person who did the valuation ( XXXX at XXXX XXXX XXXX ) no longer worked there. I was told I was still going to have to pay for the valuation and that was the end of it. I asked for a manager and was told that XXXX would call me back has a 0% timely response rate to CFPB complaints.
What is the most common complaint about but the MLS listings clearly show them as having been built in XX/XX/XXXX. 9-The bedroom and bathroom count is incorrect. Our home is a 5 bedroom 3 bath not what he shows a 3/2. 10-The appraiser knew we had a finished basement as shown in our pictures provided since he took a picture of the downstairs bathroom but failed to provide any other photos of the basement. 11- The appraiser also asked us where we needed to be with the appraisal which to my understanding is not acceptable in the industry. I filed a formal dispute to the 2 provided email addresses from the Nationstar PMI department reps I spoke to XXXX and XXXX on XX/XX/XXXX and was told it would take about 3 weeks to have a response. I called on XX/XX/XXXX since I had n't heard anything and was told my request was n't in their system. I then re-forwarded my request to the EXACT same email addresses used on XX/XX/XXXX and the Nationstar agent said it came through. After waiting several weeks again I called back in XX/XX/XXXX about the XX/XX/XXXX-XX/XX/XXXX. Only to be told that I could no longer dispute the valuation because apparently the person who did the valuation ( XXXX at XXXX XXXX XXXX ) no longer worked there. I was told I was still going to have to pay for the valuation and that was the end of it. I asked for a manager and was told that XXXX would call me back?
The most common issue reported against but the MLS listings clearly show them as having been built in XX/XX/XXXX. 9-The bedroom and bathroom count is incorrect. Our home is a 5 bedroom 3 bath not what he shows a 3/2. 10-The appraiser knew we had a finished basement as shown in our pictures provided since he took a picture of the downstairs bathroom but failed to provide any other photos of the basement. 11- The appraiser also asked us where we needed to be with the appraisal which to my understanding is not acceptable in the industry. I filed a formal dispute to the 2 provided email addresses from the Nationstar PMI department reps I spoke to XXXX and XXXX on XX/XX/XXXX and was told it would take about 3 weeks to have a response. I called on XX/XX/XXXX since I had n't heard anything and was told my request was n't in their system. I then re-forwarded my request to the EXACT same email addresses used on XX/XX/XXXX and the Nationstar agent said it came through. After waiting several weeks again I called back in XX/XX/XXXX about the XX/XX/XXXX-XX/XX/XXXX. Only to be told that I could no longer dispute the valuation because apparently the person who did the valuation ( XXXX at XXXX XXXX XXXX ) no longer worked there. I was told I was still going to have to pay for the valuation and that was the end of it. I asked for a manager and was told that XXXX would call me back is "which is incorrect. The subject property and comparable sale # 3" in the "we dont have a fireplace" product category.
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