but the phone call was NOT a pre-approval because that is not possible. XXXX XXXX secretary followed up on XX/XX/XXXX claiming they called XXXX before the service for pre-approval and that XXXX gave pre-approval over the phone. She said that if they dont have any record of that

What the CFPB Record Shows About but the phone call was NOT a pre-approval because that is not possible. XXXX XXXX secretary followed up on XX/XX/XXXX claiming they called XXXX before the service for pre-approval and that XXXX gave pre-approval over the phone. She said that if they dont have any record of that

but the phone call was NOT a pre-approval because that is not possible. XXXX XXXX secretary followed up on XX/XX/XXXX claiming they called XXXX before the service for pre-approval and that XXXX gave pre-approval over the phone. She said that if they dont have any record of that has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In b, and the most recent logged activity is In between, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but the phone call was NOT a pre-approval because that is not possible. XXXX XXXX secretary followed up on XX/XX/XXXX claiming they called XXXX before the service for pre-approval and that XXXX gave pre-approval over the phone. She said that if they dont have any record of that reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the secretary of XXXX XXXX office called to inform me that XXXX agreed to cover the procedure that was discussed during the consultation. She said that they would cover up to 50 % per tooth over a certain amount ( she told me the numbers for when you DO cover the procedure ). I agreed to go ahead with the procedure even though I was going to struggle to pay for the procedure even after it was covered. XXXX XXXX said to me and my father", and the single most common underlying issue is "isnt it great that insurance is covering this? before walking into the procedure room on XX/XX/XXXX. I paid {$740.00} to XXXX XXXX after the service was performed because this is the amount leftover from what XXXX agreed to pay XXXX XXXX secretary called me in mid-to-late XXXX to inform her that XXXX denied the claim. I did not have enough knowledge on how insurance claims and pre-approval worked".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but the phone call was NOT a pre-approval because that is not possible. XXXX XXXX secretary followed up on XX/XX/XXXX claiming they called XXXX before the service for pre-approval and that XXXX gave pre-approval over the phone. She said that if they dont have any record of that: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.