Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but the person that received it did not upload it to the system. They later said they would send the document again but what they sent me was a new trial with a higher interest. I made the process when the interests were low and they keep sending me the trial with high interest and every time I called no one was able to explain anything. At this point's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but the person that received it did not upload it to the system. They later said they would send the document again but what they sent me was a new trial with a higher interest. I made the process when the interests were low and they keep sending me the trial with high interest and every time I called no one was able to explain anything. At this point's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| I pointed out that we should not be penalized for a mistake that had happened on their end. When the new Trial was sent to me I was alarmed and frustrated that the interest rate for my mortgage and monthly payments were much higher then the original agreement that was signed | 1 |
| Issue | Complaints |
|---|---|
| XXXXXXXX -Flagstar called me XX/XX/XXXX During the period of XXXX and XXXX I insisted calling regarding my first trial plan because they had said they never received it | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but the person that received it did not upload it to the system. They later said they would send the document again but what they sent me was a new trial with a higher interest. I made the process when the interests were low and they keep sending me the trial with high interest and every time I called no one was able to explain anything. At this point has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but the person that received it did not upload it to the system. They later said they would send the document again but what they sent me was a new trial with a higher interest. I made the process when the interests were low and they keep sending me the trial with high interest and every time I called no one was able to explain anything. At this point reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XX/XX/XXXX", and the single most common underlying issue is "XXXXXXXX -Flagstar called me XX/XX/XXXX During the period of XXXX and XXXX I insisted calling regarding my first trial plan because they had said they never received it".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but the person that received it did not upload it to the system. They later said they would send the document again but what they sent me was a new trial with a higher interest. I made the process when the interests were low and they keep sending me the trial with high interest and every time I called no one was able to explain anything. At this point: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but the person that received it did not upload it to the system. They later said they would send the document again but what they sent me was a new trial with a higher interest. I made the process when the interests were low and they keep sending me the trial with high interest and every time I called no one was able to explain anything. At this point has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but the person that received it did not upload it to the system. They later said they would send the document again but what they sent me was a new trial with a higher interest. I made the process when the interests were low and they keep sending me the trial with high interest and every time I called no one was able to explain anything. At this point has a 0% timely response rate to CFPB complaints.
The most common issue reported against but the person that received it did not upload it to the system. They later said they would send the document again but what they sent me was a new trial with a higher interest. I made the process when the interests were low and they keep sending me the trial with high interest and every time I called no one was able to explain anything. At this point is "XXXXXXXX -Flagstar called me XX/XX/XXXX During the period of XXXX and XXXX I insisted calling regarding my first trial plan because they had said they never received it" in the "XXXX XX/XX/XXXX" product category.
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