2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

10.7K companies starting with "B"

Showing 7.2K–7.2K of 10.7K

Company Complaints
but as Ive already illustrated 1
but as long as the applicant keeps using the address you already verified it doesnt make sense to re-verify and re-verify and re-verify her already verified address for each and every application she submits. Address verification 1
but as of today ( XX/XX/year> ) 1
but as of XXXX XXXX I have not received the requested documents. 1
but as of yesterday 1
but as our conversation went on 1
but as previously mentioned 1
but as soon as I briefly handed it to him 1
but as soon as XXXX XXXX requested for the rescheduling of the arbitration hearing 1
but as soon as you said case closed 1
but as they say 1
but as usual 1
but as we said earlier 1
but as well. 1
but as you are having problems with your servicer I have done this as an exception for you. If your lender is unable to use NSLDS 1
but assured me that she wanted to get this resolved. We discussed the situation to ensure that all of the proper information would be included on the check ... she said she had looked up my property tax information on the county web portal 1
but at a rate much less than the original decreased amount ; despite the published criteria or factors used by Experian that govern the decision to decrease or increase my XXXX XXXX in my profile - that Experian itself identifies as a Positive impact 1
but at least in XXXX case 1
but at least they won't ever get the chance to be mistreated again.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,22193,Servicemember,Consent provided,Web,2022-05-05,Closed with explanation,Yes,N/A,5542152 1
but at no point did he examine me! 1
but at that point it was over 30 days late. Because you caused this 4
but at that time 1
but at that time the charge would be {$650.00}. We agreed to these terms because my husband was retiring in a month 1
but at the same time 2
but at the same time the report states that 1
but at the same time why did they not request a receipt from the merchants with my signature on it? There is no way to obtain a receipt with my signature on it from scammers like them 1
but at the time 3
but at the time I could n't afford a {$300.00} payment. I received my new documents in the mail and went on with my life. 1
but at this moment they do not come to the point of investigation and dispute. 1
but at this point I am willing to go in front of a judge and roll the dice because I am all out of other options.,,ACS Education Services,MA,02149,,Consent provided,Web,2015-06-30,Closed with explanation,Yes,No,1422090 1
but at this point I needed to file a complaint with the Consumer Financial Protection Bureau. It seems to only get worse as I allow American Credit Acceptance opportunities to correct their mistakes. The costs for me are becoming increasing as time goes on : My vehicle was wrongfully repossessed I lost one full day and two hours of work I did not have a vehicle for 5 days I lost a full tank of gas {$570.00} in Repossession fees charged to my account Interest continues to accrue on the balance Credit is adversely affected And now 1
but at this rate I will never be a homeowner. School is meant to be a precursor to the American dream 1
but at this time I am losing patience. I can not move forward with new housing until this loan is paid off. 1
but at this time our payments show as delinquent.,Company believes it acted appropriately as authorized by contract or law,Statebridge Company,TX,75228,,Consent provided,Web,2016-06-15,Closed with explanation,Yes,No,1965904 1
but at worst 1
but at XXXX XXXX XXXX all I care about is being a good son 1
but backed that one out. They continue to misdirect 1
but Bank of America will not re-calculate interest rate charges to reflect the decrease in your [ consumer 's ] variable rate ''. 1
but based on my explanation of what had occurred during my 2/2 phone call with representative 1
but based on my explanation of what had occurred during my XX/XX/XXXX phone call with representative 1
but based on my report and conversation with XXXX 1
but based on what one knows one could foresee what they could do if their circumstances didn't change. I informed XXXX that we could agree to disagree and that I would be making a complaint with the XXXX and the CFPB b/c it is my right. 1
but because ALL of my savings were in that account 1
but because I can not even create an account 1
but because I chose to go to XXXX XXXX XXXX XXXXn 1
but because I did not open the account 1
but because I didn't send it to them in XXXX or XXXX 1
but because I dont have those details on a document created by XXXX XXXX XXXX XXXX XXXX will not help me to locate the funds. 1
but because I dont have those details on a document created by XXXX XXXX XXXXXXXX 1
but because I had no written communication that my account had been canceled 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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