Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but at this point I needed to file a complaint with the Consumer Financial Protection Bureau. It seems to only get worse as I allow American Credit Acceptance opportunities to correct their mistakes. The costs for me are becoming increasing as time goes on : My vehicle was wrongfully repossessed I lost one full day and two hours of work I did not have a vehicle for 5 days I lost a full tank of gas {$570.00} in Repossession fees charged to my account Interest continues to accrue on the balance Credit is adversely affected And now's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but at this point I needed to file a complaint with the Consumer Financial Protection Bureau. It seems to only get worse as I allow American Credit Acceptance opportunities to correct their mistakes. The costs for me are becoming increasing as time goes on : My vehicle was wrongfully repossessed I lost one full day and two hours of work I did not have a vehicle for 5 days I lost a full tank of gas {$570.00} in Repossession fees charged to my account Interest continues to accrue on the balance Credit is adversely affected And now's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| applying my payments of {$1000.00} to the repossession fees charged ( {$570.00} ) to my account and interest only ( {$420.00} ). None of that money was applied to the original loan. Furthermore | 1 |
| State | Complaints |
|---|---|
| I am being cheated {$1000.00} that they can not account for or explain why I am fearful that they may mistakenly repossess my vehicle again Furthermore | 1 |
| Issue | Complaints |
|---|---|
| as she forwarded this account to the management department to be corrected. She stated that the {$1.00} hold would ensure that it was not repossessed again. She also said that she would contact me on XX/XX/XXXX. XX/XX/XXXX- I had not heard anything yet so I contacted American Credit Acceptance again. I was advised I was now 116 days past due. When I asked how is that possible when I just spoke to them less than a week ago | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but at this point I needed to file a complaint with the Consumer Financial Protection Bureau. It seems to only get worse as I allow American Credit Acceptance opportunities to correct their mistakes. The costs for me are becoming increasing as time goes on : My vehicle was wrongfully repossessed I lost one full day and two hours of work I did not have a vehicle for 5 days I lost a full tank of gas {$570.00} in Repossession fees charged to my account Interest continues to accrue on the balance Credit is adversely affected And now has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but at this point I needed to file a complaint with the Consumer Financial Protection Bureau. It seems to only get worse as I allow American Credit Acceptance opportunities to correct their mistakes. The costs for me are becoming increasing as time goes on : My vehicle was wrongfully repossessed I lost one full day and two hours of work I did not have a vehicle for 5 days I lost a full tank of gas {$570.00} in Repossession fees charged to my account Interest continues to accrue on the balance Credit is adversely affected And now reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "applying my payments of {$1000.00} to the repossession fees charged ( {$570.00} ) to my account and interest only ( {$420.00} ). None of that money was applied to the original loan. Furthermore", and the single most common underlying issue is "as she forwarded this account to the management department to be corrected. She stated that the {$1.00} hold would ensure that it was not repossessed again. She also said that she would contact me on XX/XX/XXXX. XX/XX/XXXX- I had not heard anything yet so I contacted American Credit Acceptance again. I was advised I was now 116 days past due. When I asked how is that possible when I just spoke to them less than a week ago".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but at this point I needed to file a complaint with the Consumer Financial Protection Bureau. It seems to only get worse as I allow American Credit Acceptance opportunities to correct their mistakes. The costs for me are becoming increasing as time goes on : My vehicle was wrongfully repossessed I lost one full day and two hours of work I did not have a vehicle for 5 days I lost a full tank of gas {$570.00} in Repossession fees charged to my account Interest continues to accrue on the balance Credit is adversely affected And now: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but at this point I needed to file a complaint with the Consumer Financial Protection Bureau. It seems to only get worse as I allow American Credit Acceptance opportunities to correct their mistakes. The costs for me are becoming increasing as time goes on : My vehicle was wrongfully repossessed I lost one full day and two hours of work I did not have a vehicle for 5 days I lost a full tank of gas {$570.00} in Repossession fees charged to my account Interest continues to accrue on the balance Credit is adversely affected And now has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but at this point I needed to file a complaint with the Consumer Financial Protection Bureau. It seems to only get worse as I allow American Credit Acceptance opportunities to correct their mistakes. The costs for me are becoming increasing as time goes on : My vehicle was wrongfully repossessed I lost one full day and two hours of work I did not have a vehicle for 5 days I lost a full tank of gas {$570.00} in Repossession fees charged to my account Interest continues to accrue on the balance Credit is adversely affected And now has a 0% timely response rate to CFPB complaints.
The most common issue reported against but at this point I needed to file a complaint with the Consumer Financial Protection Bureau. It seems to only get worse as I allow American Credit Acceptance opportunities to correct their mistakes. The costs for me are becoming increasing as time goes on : My vehicle was wrongfully repossessed I lost one full day and two hours of work I did not have a vehicle for 5 days I lost a full tank of gas {$570.00} in Repossession fees charged to my account Interest continues to accrue on the balance Credit is adversely affected And now is "as she forwarded this account to the management department to be corrected. She stated that the {$1.00} hold would ensure that it was not repossessed again. She also said that she would contact me on XX/XX/XXXX. XX/XX/XXXX- I had not heard anything yet so I contacted American Credit Acceptance again. I was advised I was now 116 days past due. When I asked how is that possible when I just spoke to them less than a week ago" in the "applying my payments of {$1000.00} to the repossession fees charged ( {$570.00} ) to my account and interest only ( {$420.00} ). None of that money was applied to the original loan. Furthermore" product category.
Read our methodology — how this data is sourced, computed, and verified.