2026 data Public-data reference. official source

but at least they won't ever get the chance to be mistreated again.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,22193,Servicemember,Consent provided,Web,2022-05-05,Closed with explanation,Yes,N/A,5542152

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows but at least they won't ever get the chance to be mistreated again.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,22193,Servicemember,Consent provided,Web,2022-05-05,Closed with explanation,Yes,N/A,5542152's complaint history from CFPB public records. 1 consumers have filed complaints since I ex. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
I ex
Since

Total complaints

1

Filed since I ex

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

but at least they won't ever get the chance to be mistreated again.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,22193,Servicemember,Consent provided,Web,2022-05-05,Closed with explanation,Yes,N/A,5542152 complaint mix by product

Total complaints: 1

but at least they won't ever get the chance to be mistreated again.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,22193,Servicemember,Consent provided,Web,2022-05-05,Closed with explanation,Yes,N/A,5542152 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). all of: 1 complaints (100.0%), resolution 0.0% all of 100.0%
  • all of 1 100.0% 0% relief

How but at least they won't ever get the chance to be mistreated again.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,22193,Servicemember,Consent provided,Web,2022-05-05,Closed with explanation,Yes,N/A,5542152's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
all of my loans and credit cards were not late 1

Top Issues

Issue Complaints
and my credit score had gone up tremendously because of that. I felt that I was not being treated fairly as a customer. They should have used a new credit score/check when making their decision and not one that was almost seven days old. I am very disappointed not because I was declined but because I don't feel that this decision was based on anything accurate or fair. If they were going to use an old credit report 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About but at least they won't ever get the chance to be mistreated again.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,22193,Servicemember,Consent provided,Web,2022-05-05,Closed with explanation,Yes,N/A,5542152

but at least they won't ever get the chance to be mistreated again.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,22193,Servicemember,Consent provided,Web,2022-05-05,Closed with explanation,Yes,N/A,5542152 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ex, and the most recent logged activity is I explaine, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but at least they won't ever get the chance to be mistreated again.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,22193,Servicemember,Consent provided,Web,2022-05-05,Closed with explanation,Yes,N/A,5542152 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "all of my loans and credit cards were not late", and the single most common underlying issue is "and my credit score had gone up tremendously because of that. I felt that I was not being treated fairly as a customer. They should have used a new credit score/check when making their decision and not one that was almost seven days old. I am very disappointed not because I was declined but because I don't feel that this decision was based on anything accurate or fair. If they were going to use an old credit report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but at least they won't ever get the chance to be mistreated again.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,22193,Servicemember,Consent provided,Web,2022-05-05,Closed with explanation,Yes,N/A,5542152: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does but at least they won't ever get the chance to be mistreated again.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,22193,Servicemember,Consent provided,Web,2022-05-05,Closed with explanation,Yes,N/A,5542152 have?

but at least they won't ever get the chance to be mistreated again.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,22193,Servicemember,Consent provided,Web,2022-05-05,Closed with explanation,Yes,N/A,5542152 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does but at least they won't ever get the chance to be mistreated again.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,22193,Servicemember,Consent provided,Web,2022-05-05,Closed with explanation,Yes,N/A,5542152 respond to complaints on time?

but at least they won't ever get the chance to be mistreated again.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,22193,Servicemember,Consent provided,Web,2022-05-05,Closed with explanation,Yes,N/A,5542152 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about but at least they won't ever get the chance to be mistreated again.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,22193,Servicemember,Consent provided,Web,2022-05-05,Closed with explanation,Yes,N/A,5542152?

The most common issue reported against but at least they won't ever get the chance to be mistreated again.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,22193,Servicemember,Consent provided,Web,2022-05-05,Closed with explanation,Yes,N/A,5542152 is "and my credit score had gone up tremendously because of that. I felt that I was not being treated fairly as a customer. They should have used a new credit score/check when making their decision and not one that was almost seven days old. I am very disappointed not because I was declined but because I don't feel that this decision was based on anything accurate or fair. If they were going to use an old credit report" in the "all of my loans and credit cards were not late" product category.

Related