2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 5.5K–5.5K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
bears the number XXXX 1
BEC5 1
became a XXXX party on the account ). Then 1
became his Financial and Medical Power of Attorney after my husband was hospitalized. I stepped away from my career to care for my husband fulltime. I took over the finances and contacted XXXX to inform them of my intentions to terminate the contract. All the household accounts was on autopay as I spent days and nights at the hospital by my husband 's side. 1
became rude 1
became unprofessional 1
because 4
because 1 ) I was not noticed of it when I did the second purchase ( please see the attached invoice ) ; 2 ) I never signed any paper to void the first purchase benefits ; 3 ) XXXX purchase should have not done any things about XXXX purchase. They were totally separated and not related. 1
because 99 % of the time 1
because a 2-unit loan would have higher rates and fees. 1
because a contract for the amount of {$70.00} a month does not exist. To provide one would be them providing proof of a false claim. 1
because a loan did not exist anymore. 1
because a person 's birthdate should not change. If anything 1
because a pin number was used. They argue that they cant prove that I didnt give my pin number to somebody. Its ridiculous and its a lot of money that I should not be held liable for per consumer protection laws. My account has continued to be compromised at this bank 1
because a proper investigation would have revealed that they were furnishing conflicting and contradictory data. 3
because a regular person can not sue the giants of insurance industry 1
because after several complaints I havent received a favorable and concrete response. During the committed fraud there were endless Bank of America service mistakes : To not guarantee that a debit card reaches its destiny To not provide a tracking number or order to verify the debit card status To not notify about the debit card status on the way To let a debit card be fraudulently activated 1
because all I wanted to tell them this debt must be an identity theft 1
because all loans gain interest. I can assure you 1
because all or part of the applicant's income derives from any public assistance program 1
because all others were lost in a recent move from the XXXX XXXX 1
because Amex used 'post date ' to determine the credits eligibility 1
because an error message would occur. XXXX XXXX is purposely stalling the payment process and causing excessive expenses in addition to the high-interest loans 1
because an excess weight situation was very uncommon. On XX/XX/XXXX 1
because an insurance agent wouldn't run my name and somehow attach my name to an accident for a vehicle which I have no relationship with. If they did 1
because anyone else is going to tell you the same thing I am. I begged to speak to anyone that could help me 1
because as my bank they hold the funds that I used to pay for this purchase that I 1
BECAUSE AS PER PAYMENT HIERARCHY XXXX PURCHASE WILL BE SETTED FIRST BEFORE THE STANDAR CASH. '' '' '' '' '' '' '' '' '' '' '' And that is the reason the cash advance balance is increasing by the time they said. 1
because as the government body overseeing this 1
because at that interest rate 1
because Bank of America refuses to provide information about this fraudulent transaction. When I mentioned my excellent credit record and the potential for this to negatively affect it 1
because BOA wants to believe whatever lies XXXX XXXX is telling them 1
because both filings are for the same thing 1
because both were fully updated and paid as agreed at the same Santander Bank : SANTANDER BANK NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX 1
because both were fully updated and paid as agreed at the same XXXX XXXX : XXXX XXXX NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX 1
because Carvana stated they were not in possession of the signed version of the document. Once received 1
because Chase wont process my application 1
because Chases notation falsely states ( per XXXX ) that my premium had been paid in full 1
because correcting this issue results in the automatic capitalization of any unpaid interest 1
because credit reporting may be considered collection activity 1
because credit scores are based on credit used versus credit available.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
because DCs admitting that they never responded to me 1
because Debts were discharged in Bankruptcy and there was permanent injunction of XXXX 4
because don't want to let me know. They took the money without my permission. I just remembered that I can report this to CFPB and get help from you. My email linked to this paypal is XXXX XXXX,,Paypal Holdings 1
because each representative that I do speak to states that there is only an extension number that they can send my call to 1
because every piece of information 1
because everyone you speak to tell you something different. NYCB is so behind time 1
because Experian already violated the FCRA by publishing a materially misleading credit report after receiving my dispute. The account was not marked as disputed 1
because Flagstar refused to extend their prior courtesy '' ( if that is even why they renewed it in XXXX ; their first customer service rep. told me it was likely renewed by mistake ) or at least notify me in a timely fashion 1
because for deed in lieu 's to work 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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