2026 data Public-data reference. official source

because both were fully updated and paid as agreed at the same Santander Bank : SANTANDER BANK NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows because both were fully updated and paid as agreed at the same Santander Bank : SANTANDER BANK NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since 5. I. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
5. I
Since

Total complaints

1

Filed since 5. I

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

because both were fully updated and paid as agreed at the same Santander Bank : SANTANDER BANK NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX complaint mix by product

Total complaints: 1

because both were fully updated and paid as agreed at the same Santander Bank : SANTANDER BANK NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Santander Bank: 1 complaints (100.0%), resolution 0.0% Santander Bank 100.0%
  • Santander Bank 1 100.0% 0% relief

How because both were fully updated and paid as agreed at the same Santander Bank : SANTANDER BANK NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Santander Bank decided to report this 2 accounts as under collection 1

Top States

State Complaints
TO TRY TO RECUPERATE MOST OF THEIR MONEY FASTER ; - NO MATTER THEY HAD TO IGNORE ALL MY PAYMENTS EXTENSIONS 1

Top Issues

Issue Complaints
paid after loss 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About because both were fully updated and paid as agreed at the same Santander Bank : SANTANDER BANK NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX

because both were fully updated and paid as agreed at the same Santander Bank : SANTANDER BANK NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 5. I, and the most recent logged activity is 5. Instead, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, because both were fully updated and paid as agreed at the same Santander Bank : SANTANDER BANK NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Santander Bank decided to report this 2 accounts as under collection", and the single most common underlying issue is "paid after loss".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating because both were fully updated and paid as agreed at the same Santander Bank : SANTANDER BANK NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does because both were fully updated and paid as agreed at the same Santander Bank : SANTANDER BANK NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX have?

because both were fully updated and paid as agreed at the same Santander Bank : SANTANDER BANK NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does because both were fully updated and paid as agreed at the same Santander Bank : SANTANDER BANK NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX respond to complaints on time?

because both were fully updated and paid as agreed at the same Santander Bank : SANTANDER BANK NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX has a 0% timely response rate to CFPB complaints.

What is the most common complaint about because both were fully updated and paid as agreed at the same Santander Bank : SANTANDER BANK NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX?

The most common issue reported against because both were fully updated and paid as agreed at the same Santander Bank : SANTANDER BANK NEVER HAD TO CALL A COLLECTION AGENCY FOR THIS 2 ACCOUNTS : THEY DID IT BECAUSE THEY TRIED TO JUSTIFY SELLING MY CREDIT CARD TO A COLLECTION AGENCY IN SPITE OF MY CONSTANT COMMUNICATION WITH THEIR OFFICER XXXX XXXX is "paid after loss" in the "Santander Bank decided to report this 2 accounts as under collection" product category.

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