Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows because every piece of information's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How because every piece of information's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was asking a representative on how to make the payment because I did not have any agreement or proof where to send the payment | 1 |
| State | Complaints |
|---|---|
| letters requesting documents | 1 |
| Issue | Complaints |
|---|---|
| and they gave me the name of an attorney that I had never worked on my file | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
because every piece of information has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I tri, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, because every piece of information reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was asking a representative on how to make the payment because I did not have any agreement or proof where to send the payment", and the single most common underlying issue is "and they gave me the name of an attorney that I had never worked on my file".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating because every piece of information: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
because every piece of information has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
because every piece of information has a 0% timely response rate to CFPB complaints.
The most common issue reported against because every piece of information is "and they gave me the name of an attorney that I had never worked on my file" in the "I was asking a representative on how to make the payment because I did not have any agreement or proof where to send the payment" product category.
Read our methodology — how this data is sourced, computed, and verified.