2026 data Public-data reference. official source

because

4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

4 consumer complaints filed with the CFPB

This profile shows because's complaint history from CFPB public records. 4 consumers have filed complaints since I st. The company has a 0% timely response rate and has provided relief in 0% of cases.

4
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
I st
Since

Total complaints

4

Filed since I st

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

because complaint mix by product

Total complaints: 4

because complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). and it: 1 complaints (25.0%), resolution 0.0% and it 25.0% at XXXX: 1 complaints (25.0%), resolution 0.0% at XXXX 25.0% I asked: 1 complaints (25.0%), resolution 0.0% I asked 25.0% I do: 1 complaints (25.0%), resolution 0.0% I do 25.0%
  • and it 1 25.0% 0% relief
  • at XXXX 1 25.0% 0% relief
  • I asked 1 25.0% 0% relief
  • I do 1 25.0% 0% relief

How because's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
and it worked for a while. But this year it stopped working. I called Optum 1
at XXXX 1
I asked if my {$5000.00} cash down payment on the XXXX XXXX XXXX would transfer over to the XXXX car 1
I do not know what is 1

Top States

State Complaints
now I have been taken to creditors for not always paying my bill 1
I have more than XXXX ( XXXX ) stock which provides cash dividends from this bank 1
as the XXXX dealer later told me 1
so they write 1

Top Issues

Issue Complaints
and they keep saying they'll send me a new card in the mail 1
then I spoke with a rep named XXXX '' who was unprofessional and completely ignorant about what I was saying 1
even though this OVERCOMPENSATED them for the car. ( In fact 1
in the greedy banks wisdom '' they can easily take every advantage of a senior individual with their great strategies '' of cheating and stealing And 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About because

because has accumulated 4 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I st, and the most recent logged activity is One final , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, because reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and it worked for a while. But this year it stopped working. I called Optum", and the single most common underlying issue is "and they keep saying they'll send me a new card in the mail".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating because: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does because have?

because has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.

Does because respond to complaints on time?

because has a 0% timely response rate to CFPB complaints.

What is the most common complaint about because?

The most common issue reported against because is "and they keep saying they'll send me a new card in the mail" in the "and it worked for a while. But this year it stopped working. I called Optum" product category.

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