2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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29.6K companies starting with "A"

Showing 23.8K–23.9K of 29.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
and was told that NO other action was necessary. 1
and was told that she was sorry for the theft 1
and was told that the call volume was high and my wait would be long and to go to the website. My late fee has now increased. This is a 0 % interest card as long as the payments are on time 1
and was told that the investigation was still ongoing so I would have to give it some time. It's already XX/XX/XXXX now 1
and was told that the mailing address on file was my previous permanent address. After receiving assurance that I did not have to worry about the repossession order and that I could complete the buyout 1
and was told that the matter had been closed against me. I explained that this resolution was not fair because I did not make these charges. I was assured the case would be reopened and an investigator would be in touch with me in 1
and was told that their process is not to stop/refund the wires 1
and was told that there was no one else I could speak with. The representative then ended the call before I could ask additional questions. My total time of interaction with this representative was shorter than 3 minutes. 1
and was told that they are not receiving any faxes and would now have to mail it in and should expect to follow up in 30 days. She also said she found my file ''. I asked if i could get any information as to a file number or any information I can use to expedite future calls 1
and was told that they were in XXXX .... My concern is that there was no record of what transpired the day before 1
and was told that was not a possibility. They offered another option stating that it did not qualify for PSLF 1
and was told that would also require a court order or subpoena 1
and was told the matter had been escalated and they would provide feedback when they have it ( doc 7 ). 1
and was told the only way I could do that would be to pay the minimum payment of {$300.00} 1
and was told there was a delay on ITs end. Then today 1
and was told there was never an issue with the check. The other XXXX checks from my credit union for the other XXXX Synchrony store cards 1
and was told there was no one else I could speak to even though I asked for the complaints department. When I looked online I did see that Citi has a number to call for complaints 1
and was told they could not email me one 1
and was told they couldn't provide me with. Every single time i reach out regarding the dispute 1
and was told they had no information and wouldn't have any information until the ATM 's transactions were reconciled at the end of the month. The representative took my information and said she'd pass it along to the relevant department for followup at such time. 1
and was told they were authorized and case closed. The details are determined by back office 1
and was told this must be an online fraudulence 1
and was told to call them from the bank branch to help resolve the issue. 1
and was told to have my friend get in touch with them 1
and was told to me by a woman that answered the phone for that business. 1
and was told to pay a repossession fee to get it back 1
and was told to submit a letter. I did so 1
and was told to wait another 7 hours to talk to an authorized representative. That means they will call me back at XXXX at night 1
and was told well fix things once the case is settled. I first attempted to reclaim the {$1900.00} directly from my ex-husband without involving the court system. This lasted about 12 months with no resolution. I then turned the case over to local law enforcement around XX/XX/XXXX. From the time of the initial discovery of the theft until final prosecution was approximately 18 months ( attachments Affidavit for Arrest 2
and was truly never intentional. I have always had a XXXX credit score Thank you for your time 1
and was unable to confirm for me my information on file ( email address and phone number ). She said she didn't have access to that information. It's ridiculous to me that the fraud department would not have access to information such as that. The rep also told me that she wasn't able to explain why the bank sent new account confirmation emails to my old email address and I'd have to go into a branch to talk to someone. 1
and was unable to confirm if my evidence was reviewed thoroughly. I was further advised by M & T that the bank can not assist when a dispute involves misrepresented services. This guidance is incorrect and contradicts Regulation E 1
and was unable to do so. I tried messaging them through their website 1
and was unable to get any resolution. I have excellent credit and regularly check my report. I have never been reported late by TD or anyone else. I most certainly would have corrected the confusion had I known about it.,,TD BANK US HOLDING COMPANY,NY,XXXXX,,Consent provided,Web,2023-06-13,Closed with monetary relief,Yes,N/A,7111072 1
and was unable to reach them. As for the supervisor request 1
and was unsure as to why the Senior Specialist XXXX XXXX stated in the response provided to CFPB that the address in my inquiry ( dispute ) does not match the address on my Synchrony Bank account.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,117XX,,Consent provided,Web,2023-04-17,Closed with explanation,Yes,N/A,6852530 1
and was used to speak to Acima numerous times throughout the course of your lease. In the course of our investigation 1
and was vulnerable to external influence. 1
and was waiting to hear back from BARCLAYS regarding the status of the re-opening of the original investigation. The representative simply repeated that I must submit my request to re-open the investigation in writing. I advised the representative that I had successfully sued XXXX XXXX for the disputed charge. The representative told me that so long as I could provide a copy of the Court 's judgment included with my written request to re-open the investigation 1
and was XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,OH,43054,,Consent provided,Web,2017-10-22,Closed with non-monetary relief,Yes,N/A,2708662 1
and was XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,OH,43054,,Consent provided,Web,2017-10-23,Closed with non-monetary relief,Yes,N/A,2707674 1
and Washington 3
and wasn't reimbursed. 1
and wasted energy that their employee caused me! Every time I think about how I was treated by their employee 1
and wasted my time and resources. It creates the impression that my identity is unstable 1
and wasted time. 1
and wasted time. I have cried so many hours over the devastation 1
and we 1
and we 'll use your feedback to improve our customer care interactions. For better assistance we request you to mail your inquiry to the address listed below : Comenity Bank XXXX. XXXX XXXX XXXX 1
and we agreed 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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