Total complaints
2
Filed since Then
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows and was told well fix things once the case is settled. I first attempted to reclaim the {$1900.00} directly from my ex-husband without involving the court system. This lasted about 12 months with no resolution. I then turned the case over to local law enforcement around XX/XX/XXXX. From the time of the initial discovery of the theft until final prosecution was approximately 18 months ( attachments Affidavit for Arrest's complaint history from CFPB public records. 2 consumers have filed complaints since Then. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Then
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and was told well fix things once the case is settled. I first attempted to reclaim the {$1900.00} directly from my ex-husband without involving the court system. This lasted about 12 months with no resolution. I then turned the case over to local law enforcement around XX/XX/XXXX. From the time of the initial discovery of the theft until final prosecution was approximately 18 months ( attachments Affidavit for Arrest's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| in late XXXX a XXXX representative | 1 |
| in late XXXX a BoA representative | 1 |
| State | Complaints |
|---|---|
| DA letter | 2 |
| Issue | Complaints |
|---|---|
| was looking though my files and noted that Your first payment was returned to you because we ( XXXX ) had received it prior to you loan modification being finalized. It took 2 YEARS for someone at XXXX to tell me my first payment never happened and why it never was applied to my mortgage. Once I had this critical piece of information I went back | 1 |
| was looking though my files and noted that Your first payment was returned to you because we ( BoA ) had received it prior to you loan modification being finalized. It took 2 YEARS for someone at BoA to tell me my first payment never happened and why it never was applied to my mortgage. Once I had this critical piece of information I went back | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and was told well fix things once the case is settled. I first attempted to reclaim the {$1900.00} directly from my ex-husband without involving the court system. This lasted about 12 months with no resolution. I then turned the case over to local law enforcement around XX/XX/XXXX. From the time of the initial discovery of the theft until final prosecution was approximately 18 months ( attachments Affidavit for Arrest has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Then, and the most recent logged activity is Then, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and was told well fix things once the case is settled. I first attempted to reclaim the {$1900.00} directly from my ex-husband without involving the court system. This lasted about 12 months with no resolution. I then turned the case over to local law enforcement around XX/XX/XXXX. From the time of the initial discovery of the theft until final prosecution was approximately 18 months ( attachments Affidavit for Arrest reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "in late XXXX a XXXX representative", and the single most common underlying issue is "was looking though my files and noted that Your first payment was returned to you because we ( XXXX ) had received it prior to you loan modification being finalized. It took 2 YEARS for someone at XXXX to tell me my first payment never happened and why it never was applied to my mortgage. Once I had this critical piece of information I went back".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and was told well fix things once the case is settled. I first attempted to reclaim the {$1900.00} directly from my ex-husband without involving the court system. This lasted about 12 months with no resolution. I then turned the case over to local law enforcement around XX/XX/XXXX. From the time of the initial discovery of the theft until final prosecution was approximately 18 months ( attachments Affidavit for Arrest: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and was told well fix things once the case is settled. I first attempted to reclaim the {$1900.00} directly from my ex-husband without involving the court system. This lasted about 12 months with no resolution. I then turned the case over to local law enforcement around XX/XX/XXXX. From the time of the initial discovery of the theft until final prosecution was approximately 18 months ( attachments Affidavit for Arrest has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
and was told well fix things once the case is settled. I first attempted to reclaim the {$1900.00} directly from my ex-husband without involving the court system. This lasted about 12 months with no resolution. I then turned the case over to local law enforcement around XX/XX/XXXX. From the time of the initial discovery of the theft until final prosecution was approximately 18 months ( attachments Affidavit for Arrest has a 0% timely response rate to CFPB complaints.
The most common issue reported against and was told well fix things once the case is settled. I first attempted to reclaim the {$1900.00} directly from my ex-husband without involving the court system. This lasted about 12 months with no resolution. I then turned the case over to local law enforcement around XX/XX/XXXX. From the time of the initial discovery of the theft until final prosecution was approximately 18 months ( attachments Affidavit for Arrest is "was looking though my files and noted that Your first payment was returned to you because we ( XXXX ) had received it prior to you loan modification being finalized. It took 2 YEARS for someone at XXXX to tell me my first payment never happened and why it never was applied to my mortgage. Once I had this critical piece of information I went back" in the "in late XXXX a XXXX representative" product category.
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