2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

29.6K companies starting with "A"

Showing 23.9K–23.9K of 29.6K

Company Complaints
and we all know holiday mail can be an issue. However 1
and we are able to pay our bills ( school loans included ) each month 1
and we are all in this same place. 1
and we are already getting a late fee and a delinquent notice from Planet Home Lending 1
and we are confused as to why the hotel is not honoring this request. This is of particular importance to me as a member of my traveling party is allergic to smoke and living in a smoking room would pose a significant health hazard. 1
and we are her witness that she reported it over the phone as is their policy while we were there on XX/XX/XXXX of XXXX. The person we spoke with at the branch has been very helpful and does not understand what the problem is either. They have yet to reimburse us for 3 of the many checks.,,CITIZENS FINANCIAL GROUP 1
and we are in complete agreement that our {$19000.00} XXXX was paid off 1
and we are requesting a full investigation and removal of this balance.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FAIR COLLECTIONS & OUTSOURCING 1
and we are respectfully declining such request. We would like to have a call with you 1
and we are still waiting for a resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,UNITED SERVICES AUTOMOBILE ASSOCIATION,GA,30016,Servicemember,Consent provided,Web,2025-01-16,Closed with explanation,Yes,N/A,11582252 1
and we are stuck with no path forward while our financial stability deteriorates. 1
and we are unable to make critical purchases for our business 1
and we are very thankful to XXXX 1
and we can hear them laughing over the phone. 1
and we can not get the money for our repairs. 1
and we can not substantiate those claims. Additionally 1
and we can't change what the computer does.,,PENNYMAC LOAN SERVICES 1
and we can't fix the credit reporting '' so I explained the situation and got transferred to a supervision 1
and we canceled last minute 1
and we cancelled the card. 1
and we cant know how long the mail will take. 1
and we completed the transaction. I asked for the disclosure 1
and we comunicated them this scam. 1
and we concluded the call. 1
and we continue to pay our mortgage outside of our chapter XXXX plan as explained by our chapter XXXX Trustee ( Exhibit A ). See attached Exhibit A. Unmistakably 1
and we disputed it with a real appraisal report 1
and we do n't have the means to get the mold fixed 1
and we do not have any friends or relatives there to host us 1
and we don't need this headache! 1
and we expect your prompt response in resolving this issue. 1
and we expected ALL CHARGES to be dismissed. We inquired as to whether the call was being recorded and asked the representative to repeat that the order would be cancelled and all charges would be dismissed. On day 10 1
and we expressed our frustration and our concerns 1
and we face losing our escrow deposit money. All because the old lender won't timely transfer the FHA case number. We will be facing serious damages if they do not. The deadline for our 4th extension to close is XX/XX/XXXX. 2020. original closing date was XXXX XXXX 2020.,,MORTGAGE SOLUTIONS OF COLORADO,FL,33604,,Consent provided,Web,2020-07-22,Closed with explanation,No,N/A,3757901 1
and we feel like we'd been robbed of our right under the XXXX XXXX and are not able to get back onto our feet.,,CARRINGTON MORTGAGE SERVICES 1
and we felt helpless as protected homeowners and covered persons as we were forced to continue gathering only our essentials with the Head U. S. Marshal reassuring me that none of my furniture 2
and we filed the form to close the escrow account on XX/XX/XXXX. 1
and we find you not responsible 1
and we got to 4 days before closing when my closing disclosure included an additional {$130.00} for PMI. I asked why the loan officer would make this change 1
and we had to call every 2 days asking for updates to no avail. We finally spoke with a supervisor on XXXX who read the transcript of the call on XX/XX/XXXX and said they would not be refunding 1
and we had to do it again. 1
and we had to start all over. 1
and we have been struggling with a very high rate for 15 years 1
and we have determined that we are also unable to assist you further under XXXX rules. '' However 1
and we have had fraudulent charges for the last XXXX weeks on the same card 1
and we have had multiple telephone calls with the regulator as well. 1
and we have no way to recoup the funds. That is unacceptable! 1
and we have not received clear or reliable updates despite escalating concerns. 1
and we have only received apologies for the oversight. 1
and we have other bills we're attempting to pay down as well 1
and we have to state who we are because of the nature of business that we do. I told her if she had told me that she was a process server 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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