2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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29.6K companies starting with "A"

Showing 23.7K–23.7K of 29.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
and waive any other late fees or attorney fees. Thank you for your time and consideration 1
and want the amount of the escrow payment to decrease. I made it clear that my escrow payment be recalculated to reflect that they no longer will collect money from me for insurance payments. I have made numerous attempts to resolve this. On most attempts to submit my concerns 1
and want to sell me a portable mosquito zapper 1
and wanted to 1
and wanted to open the same business operating account at Chase. 1
and warned of credit reporting if I did not pay the disputed amount in full. 1
and warned us that not doing as she instructed 1
and warranty. I signed the entire contract on an electronic keypad completely unaware of additional fees 1
and was 1
and was a minority owner with no control over expenditures. At minimum 1
and was a newer address than the XXXX address. Although not a valid mailing address for me 1
and was able to add '' {$13000.00} to the {$14000.00} I already had in there. It showed up as {$27000.00} on my computer screen. 1
and was able to get a cashiers check and liquidate our account. This took a while and was very infuriating 1
and was able to verify me over the phone in a timely manner to aid with investigations. Apple has not offered that same courtesy and I am having to mail everything to them before they will even begin to discuss any matters with me. 1
and was about to pay off in full as I was attempting to clean up my credit. 1
and was about to pay off in full as I was attempting to clean up my credit. XX/XX/XXXX 1
and was advised that the {$95000.00} in restricted funds would be returned in 3-5 business days. It was not. 1
and was advised to pay by XXXX. 1
and was already on file at the bank ). Cap One never tried to reach either one of us to say that our account was about to be 1
and was also being helped by the XXXX receptionist and she never mentioned that fee. They told me they would have to investigate before giving me a refund. Then I asked about my high interest rate ( 32 % ) - since I have excellent credit could they lower that. Nope. 1
and was also denied. Since there was no documented joint agreement on the premises ' condition at move-in 1
and was approved through Valley Banks systems. 1
and was asking if we are going to sue him. 1
and was assured that 1
and was ASSURED that I would be contacted by XXXX pm XXXX. My gut said that was not going to happen 1
and was assured that they would contact me within XXXX business days. I asked if I should schedule a time and they said no they'll just call you at their convenience. 1
and was at 22.99 % on XX/XX/XXXX when my payment was received. My XXXX XXXX 1
and was being told I couldnt give it back. I told her that according to multiple online sources XXXX XXXX rate only changed 3 % from the previous day 1
and was caught on Chases camera. Not a single branch member came out to assess the situation and help restrain her. Both the security guard and branch manager were nowhere in sight. Instead me and the other customer brought this woman inside the Chase branch where we asked for help ( while restraining her ) and someone was finally able to call the police. 1
and was charged off in accordance with the law and standard practices.,,HSBC NORTH AMERICA HOLDINGS INC.,TN,37211,,Consent provided,Web,2025-05-06,Closed with explanation,Yes,N/A,13371405 1
and was closed with no comments on outcome.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,UT,XXXXX,,Consent provided,Web,2017-10-17,Closed with explanation,Yes,N/A,2704017 1
and was completely ignored when I attempted to reach out for any issues or discrepancies 1
and was completely unaware that the fraud had occurred. 1
and was concerned about the elder abuser 1
and was denied 1
and was denied a third time despite the merchant not providing anything that refuted my claims. 1
and was denied for a loan based on my employment status. Although I have repeatedly requested a formal denial letter from XXXX XXXX 1
and was derived giving the most weight to more expensive 1
and was dismissed without a proper investigation.,,DISCOVER BANK,,XXXXX,,Consent provided,Web,2025-08-02,Closed with explanation,Yes,N/A,15030176 1
and was dismissive of my attempts to explain the issues. My concerns were not taken seriously 2
and was done vindictively upon reviewing the dispute ; which disputing an account is not supposed to have consequences. Whomever reviewed the account followed the letter of the law 1
and was earning even less money. I could not comfortably meet the payment requirements and requested an additional forbearance period. I was informed this was the last time I could enroll in forbearance 1
and was finally able to get in touch with XXXX XXXX student loan department. The only help they could offer was another forbearance 1
and was finally at a point where I was paying some principal on it. I was assured 1
and was given a reply that Heartland does not do any business regarding Perkins loans over email. 1
and was given XXXX XXXX XXXX 1
and was going to do it after taxes. At this point 2
and was going to transfer me to the Balance Transfer Team 1
and was I trying to avoid my obligations. They again said that they needed my social security number 1
and was I was assured there would be no fees or penalties for this mishap. 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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