2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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29.6K companies starting with "A"

Showing 23.7K–23.8K of 29.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
and was in the process of issuing new cards to the fraudulent address. I asked how could Fidelity process such request when I had to go through the XXXX verification. Plus 1
and was independently owned and managed by XXXX XXXX. 1
and was informed that XXXX would check in on it periodically. I received my final settlement packet ... Except it had my ex-husband 's name on it 1
and was informed that ( i ) they would contact XXXX to verify coverage period 1
and was informed that it can take up to 90 business days to receive a response. A customer service representative told me not to make any payments towards this duplicate loan until I receive more information. At this point 1
and was informed that my account online access would be restored in a moment. However 1
and was informed that my payments would go up to {$400.00} for next XXXX months 1
and was informed that the late charges can not be removed from the account until it is reviewed by a supervisor 1
and was informed XXXX XXXX 1
and was issued significantly late. 1
and was later corrected to my actual address of XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. Address ). 1
and was led to believe my application was proceedingonly to later be encouraged to withdraw due to internal system issues. 1
and was listening on the back line ) The manager XXXX came to the line. She badgered me about why I needed the hardship 1
and was locked when we went back - we had left a key on the counter as instructed - the ONLY way that could have been locked was either 1
and was making a substantial amount of money. 1
and was never able to activate the XXXX XXXX shipped to me. Without activating the phones 1
and was no longer accurate. It needed to be deleted immediately by all CREDITORS REPORTING THE INACCURATE ACCOUNT. I have provided the companies TRANSUNION 1
and was no longer accurate. It needed to be deleted immediately by all CREDITORS REPORTING THE INACCURATE ACCOUNT. I have provided the companies XXXX 2
and was no longer being serviced by Dept. of Ed/Navient ( see Attachments ). Also the dates and amounts reported to the 3 Credit Bureaus vary depending on which agency is reporting. 1
and was not able to talk to the person who handled my case. In XXXX 1
and was not claimed as a loss with any insuring entity during the period it may have been payable. Please be advised I am requesting competent evidence that I had some contractual obligation in relation to the tradeline.,,Resurgent Capital Services L.P.,KY,40229,,Consent provided,Web,2022-10-30,Closed with explanation,Yes,N/A,6143074 1
and was not claimed as a loss with any insuring entity during the period it may have been payable. Please be advised that I am not requesting a verification that you have my mailing address ; rather 6
and was not claimed as a loss with any insuring entity during the period it may have been payable. Please be advised that I am requesting competent evidence that I had some contractual obligation in relation to the tradeline. 3
and was not claimed as a loss with any insuring entity during the period it may have been payable. Please be advised that I am requesting competent evidence that I had some contractual obligation in relation to the tradeline.,,CAPITAL ONE FINANCIAL CORPORATION,ND,58104,,Consent provided,Web,2023-09-04,Closed with explanation,Yes,N/A,7498756 1
and was not claimed as a loss with any insuring entity during the period it may have been payable. Please be advised that I am requesting competent evidence that I had some contractual obligation in relation to the tradeline.,,EQUIFAX 1
and was not claimed as a loss with any insuring entity during the period it may have been payable. Please be advised that I am requesting competent evidence that I had some contractual obligation in relation to the tradeline.,,JPMORGAN CHASE & CO.,WI,53221,,Consent provided,Web,2020-12-01,Closed with non-monetary relief,Yes,N/A,3958295 1
and was not claimed as a loss with any insuring entity during the period it may have been payable. Please be advised that I am requesting competent evidence that I had some contractual obligation in relation to the tradeline.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,ND,58104,,Consent provided,Web,2023-09-04,Closed with explanation,Yes,N/A,7498815 1
and was not claimed as a loss with any insuring entity during the period it may have been payable. Please be advised that I am requesting competent evidence that I had some contractual obligation in relation to the tradeline.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and was not in a position to consent to any XXXX XXXX provided. 1
and was not inclined to pay in part to an account where 90 % of the balance due was in dispute and I was receiving no personal response to any of my inquiries or appeals. Anything having to do with XXXX from the time of the fraudulent offense 3
and was not misused. I therefore sent a formal demand letter to Synchrony on XX/XX/XXXX to request my cash back within the 90 day period. I received a generic letter reply stating that more information was required and to call customer service. I spoke with account XXXX XXXX on XX/XX/XXXX who escalated my concern and told me I would hear back in the next XXXX hours. Instead I received the exact same generic letter as before on XX/XX/XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,11101,,Consent provided,Web,2024-12-17,Closed with explanation,Yes,N/A,11180102 1
and was not properly executed. CareCredit did not provide a valid reason for denying my dispute 1
and was not receiving any services from XXXX. I explained that I did not know who would have made the fraudulent charges 1
and was not related to the loan itself. I understood that 1
and was not under seal of the court. XXXX XXXX XXXX XXXX is a private for profit agency ; a foreign agency. And therefore the funds can not be seized as it would be a clear violation of United States Code as well as Supreme Court Case Law. USAA comments that 1
and was notified that my request was immediately taken care of. However 1
and was nowhere near California.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
and was on hold for about 33 minutes 1
and was only opened at Chase 's instruction when they started the fraud claim 1
and was paid in full. There was NO lapse in coverage. After being contacted by NewRez 1
and was paying XXXX. They added on {$13.00} 1
and was promised multiple times on the phone that my credit history would be corrected. I asked on multiple calls with Chrysler Capital if the calls were recorded 1
and was promised multiple times on the phone that my credit history would be corrected. I asked on multiple calls with XXXX XXXX if the calls were recorded 3
and was provided a reference number ( XXXX ). I spoke with a supervisor 1
and was purposedly designed to make it extremely inconvenient for customers to get relief. My husband is not good on the phone and would never be patient enough to hold and should be allowed to make requests online or via email 1
and was put on hold and spoke to a supervisor who said they were only an answering service and could not help me. They said I had to contact Equifax. 1
and was put on hold. After a brief hold 1
and was redirected back to XXXX to complete the order. At no point was I shown any error message 1
and was referred to multiple people before being told that I was ineligible for a refund because the items had been altered in accordance with my personal preference. I explained that the alterations damaged the items 1
and was refused outright. I offered to pay {$1000.00} right then and there on the phone 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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