and was also being helped by the XXXX receptionist and she never mentioned that fee. They told me they would have to investigate before giving me a refund. Then I asked about my high interest rate ( 32 % ) - since I have excellent credit could they lower that. Nope.

What the CFPB Record Shows About and was also being helped by the XXXX receptionist and she never mentioned that fee. They told me they would have to investigate before giving me a refund. Then I asked about my high interest rate ( 32 % ) - since I have excellent credit could they lower that. Nope.

and was also being helped by the XXXX receptionist and she never mentioned that fee. They told me they would have to investigate before giving me a refund. Then I asked about my high interest rate ( 32 % ) - since I have excellent credit could they lower that. Nope. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The agreem, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and was also being helped by the XXXX receptionist and she never mentioned that fee. They told me they would have to investigate before giving me a refund. Then I asked about my high interest rate ( 32 % ) - since I have excellent credit could they lower that. Nope. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "then the balance would go to a variable rate. I was not able to pay off the full amount however continued to keep paying on the account", and the single most common underlying issue is "monthly. A few months ago I noticed my balance was rising".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and was also being helped by the XXXX receptionist and she never mentioned that fee. They told me they would have to investigate before giving me a refund. Then I asked about my high interest rate ( 32 % ) - since I have excellent credit could they lower that. Nope.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.