and was caught on Chases camera. Not a single branch member came out to assess the situation and help restrain her. Both the security guard and branch manager were nowhere in sight. Instead me and the other customer brought this woman inside the Chase branch where we asked for help ( while restraining her ) and someone was finally able to call the police.

What the CFPB Record Shows About and was caught on Chases camera. Not a single branch member came out to assess the situation and help restrain her. Both the security guard and branch manager were nowhere in sight. Instead me and the other customer brought this woman inside the Chase branch where we asked for help ( while restraining her ) and someone was finally able to call the police.

and was caught on Chases camera. Not a single branch member came out to assess the situation and help restrain her. Both the security guard and branch manager were nowhere in sight. Instead me and the other customer brought this woman inside the Chase branch where we asked for help ( while restraining her ) and someone was finally able to call the police. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Insi, and the most recent logged activity is Inside the, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and was caught on Chases camera. Not a single branch member came out to assess the situation and help restrain her. Both the security guard and branch manager were nowhere in sight. Instead me and the other customer brought this woman inside the Chase branch where we asked for help ( while restraining her ) and someone was finally able to call the police. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I noticed two other male customers trying to make their own transactions arguing with the woman to leave them alone that they didnt have any money to give her. This woman is homeless and a drug addict", and the single most common underlying issue is "but then came quickly towards me and grabbed my money from my hand. My immediate reaction was to grab her to keep her from leaving with my money. The other customer who was in the vestibule area with me helped restrain her after a physical confrontation".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and was caught on Chases camera. Not a single branch member came out to assess the situation and help restrain her. Both the security guard and branch manager were nowhere in sight. Instead me and the other customer brought this woman inside the Chase branch where we asked for help ( while restraining her ) and someone was finally able to call the police.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.