2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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29.6K companies starting with "A"

Showing 20.3K–20.4K of 29.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
and that they did not purchase forced placed insurance if they did become aware that a loan customer did not have collision or comprehensive insurance. 1
and that they didn't want to talk to me because that was their policy. I had to call back to get a representative that would send me to a supervisor. 1
and that they do not have any document that itemizes the interest 1
and that they do not store or give out card info. The Capital One representative said he didn't know what to tell me 1
and that they had all the previous information from my calls in their system. He acknowledged wrong doing on their part from all reps that I previously spoke with. He stated that by now - the loan should have re-entered auto-pay and should be current but that there was some issue or conflict with the auto-pay and retractions to the credit bureaus 2
and that they had even closed our case as BSI had confirmed that we were in the clear 1
and that they had no tenant records prior to XX/XX/XXXX. The assistant manager of the XXXX XXXX complex provided me with a letter that said 1
and that they had reported me to the credit bureaus in XXXX XXXX for a 30 day-late payment. When I checked my account online 1
and that they have no record of the dispute. That said 1
and that they have the wrong person. They said that they were going to contact Wilbur and Associates and let them know this information and to remove my information from their system. 1
and that they just wanted money and to ruin my credit purposefully. Hence the {$1.00} debt reported to the bureaus.,,Alliance Collection Agencies 1
and that they made the adjustment in XXXX. I advised that no adjustment was made in XXXX 1
and that they need Chase to verify the card spend ( which they have ). Now they are telling me they are escalating it and that it can take XXXX additional weeks to resolve. 1
and that they needed to change their practices.,,Lionstone Holdings Group,TN,38104,Older American 1
and that they screwed up and made it a week early. I called an canceled 1
and that they should correct the accounting 1
and that they should handle all the paperwork. 1
and that they take proper steps to investigate and correct any issues. If they are unable or unwilling to prove indisputably that they acted appropriately in all aspects of reporting 1
and that they were going to hold all payments for 90 days until XX/XX/XXXX. I then called Square Inc. customer service and asked to speak to a supervisor. I was told that a supervisor would NOT take my call because my account was deactivated. So there was nothing I could do 1
and that they were inflated improperly- complete with specifications related to the pressure and tire direction. This is a direct statement indicating the error by XXXX. In addition 1
and that they were legible. No issues. 1
and that they were not responsible. 1
and that they were not to contact me again. I then hung up. Two more times after that I received phone calls from another Michigan number that I did not answer.,,Main Street Personal Finance,MI,XXXXX,,Consent provided,Web,2018-10-14,Closed with explanation,No,N/A,3045658 1
and that they were to provide me all information within fifteen ( 15 ) days of the completion of the re-investigation. This follow-up certified letter was received by the company on XX/XX/2018. 8
and that they will be sending us loan modification paperwork via the USPS mail. 1
and that they will get back to me with that figure ( Exhibit XXXX ). Thus I have a repayment offer without a key part in it and a foreclosure date that is illegal.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,MD,20854,Older American 1
and that they will send a new card ending in ( XXXX ) and ( XXXX ). On XX/XX/XXXX 1
and that they will win and I would lose if I try to resist what was happening ''. XXXX things that have never happened before 1
and that they would cover the difference. However 1
and that they would fix the issue 1
and that they would get back to me in 1-2 days. 1
and that they would need to send me all documentation through the mail - information about their company and information about the supposed debt I still owed. She said it was too late for that. She had all of my information including my SSN 1
and that they would never send this to collections. 1
and that they would not be able to release the funds until Discover Bank asks them to release the hold 1
and that they would not credit report me if i did submit this in writing as expressed in the contract. She then said because i just paid on the phone i no longer qualify for term # 3.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
and that they would not file the report because I didnt have any information on the person who used my information 1
and that they would send me a letter. The Fraud Department representative stated that he did not have any information other than that it had been found not in my favor 1
and that they would send me another packet for me to fill out with a copy of my Social Security card on it. I told her I would never send a copy of my SS card to an institution that harbors fraud and makes it extra hard for fraud victims to clear their names 1
and that they would send the proper information. I pointed out that our home was scheduled to be sold in less than a week and we needed to know the name and contact information of the new servicer and loan number so we could contact them to see if we could wor,,TOWNE MORTGAGE COMPANY,PA,15236,,Consent provided,Web,2015-04-13,Closed with explanation,Yes,No,1327452 1
and that they wouldn't go through a XXXX party company to contact customers about billing or debts. 1
and that this be rectification. 1
and that this dispute would take 120 days. I am not sure if the transaction falls under regulation e or not 1
and that this had never been an issue before. 1
and that this host was profiling me 1
and that this information was not disclosed to me in XXXX. The representative again acknowledged that the XXXX representative had made a mistake. 1
and that this is a refund and that refunds come from the US Treasury within XXXX days. 1
and that this is how their system '' calculates interest payments for everybody.,,AMERICAN EXPRESS COMPANY,TX,75082,,Consent provided,Web,2021-11-16,Closed with explanation,Yes,N/A,4915968 1
and that this matter is permanently closed. 41
and that this matter is permanently closed. Your continued silence is unacceptable. Either provide the proof or correct the record to remove the invalid debt from my credit files with the three primary credit-reporting agencies.,,EQUIFAX 1
and that this matter is permanently closed. Your continued silence is unacceptable. Either provide the proof or correct the record to remove the invalid debt from my credit files with the three primary credit-reporting agencies.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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