Total complaints
1
Filed since Upon
2026 data Public-data reference. official source
and that they would send me a letter. The Fraud Department representative stated that he did not have any information other than that it had been found not in my favor
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and that they would send me a letter. The Fraud Department representative stated that he did not have any information other than that it had been found not in my favor's complaint history from CFPB public records. 1 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Upon
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and that they would send me a letter. The Fraud Department representative stated that he did not have any information other than that it had been found not in my favor complaint mix by product
- I was 1 100.0% – 0% relief
How and that they would send me a letter. The Fraud Department representative stated that he did not have any information other than that it had been found not in my favor's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I was advised that they would investigate the charges | 1 |
Top States
| State | Complaints |
|---|---|
| and reiterated I would receive a letter in 7-10 days. I was never able to receive any information regarding this investigation | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I called the XXXX fraud department to follow up at which time I was told that the complaint had been closed not in my favor. When asked to provide details | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and that they would send me a letter. The Fraud Department representative stated that he did not have any information other than that it had been found not in my favor
and that they would send me a letter. The Fraud Department representative stated that he did not have any information other than that it had been found not in my favor has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon repor, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and that they would send me a letter. The Fraud Department representative stated that he did not have any information other than that it had been found not in my favor reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was advised that they would investigate the charges", and the single most common underlying issue is "I called the XXXX fraud department to follow up at which time I was told that the complaint had been closed not in my favor. When asked to provide details".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and that they would send me a letter. The Fraud Department representative stated that he did not have any information other than that it had been found not in my favor: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and that they would send me a letter. The Fraud Department representative stated that he did not have any information other than that it had been found not in my favor have?
and that they would send me a letter. The Fraud Department representative stated that he did not have any information other than that it had been found not in my favor has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and that they would send me a letter. The Fraud Department representative stated that he did not have any information other than that it had been found not in my favor respond to complaints on time?
and that they would send me a letter. The Fraud Department representative stated that he did not have any information other than that it had been found not in my favor has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and that they would send me a letter. The Fraud Department representative stated that he did not have any information other than that it had been found not in my favor?
The most common issue reported against and that they would send me a letter. The Fraud Department representative stated that he did not have any information other than that it had been found not in my favor is "I called the XXXX fraud department to follow up at which time I was told that the complaint had been closed not in my favor. When asked to provide details" in the "I was advised that they would investigate the charges" product category.
Read our methodology — how this data is sourced, computed, and verified.
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