2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

29.6K companies starting with "A"

Showing 20.3K–20.3K of 29.6K

Company Complaints
and that the refund included a goodwill payment or interest for the time the money was improperly held. I was then told that I would receive a call back prior to the end of the day with an update on my request. I received no such call back. 1
and that the resort failed to fulfill their obligations.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,MD,20772,Servicemember,Consent provided,Web,2025-03-05,Closed with explanation,Yes,N/A,12330829 1
and that the review process ended quickly and the check was mailed out on XX/XX/XXXX 1
and that the same It had been returned to the wrong address. In said letter they approved in part 1
and that the statements contained my name and a record of the funds that I was trying to transfer. She responded 'yes '. This call ( and all other calls made to Fifth Third throughout this ordeal ) were all recorded by Fifth Third bank 1
and that the terms of the retention option were not ones we could afford in retirement. 1
and that the three chargebacks from XX/XX/year> had long since been returned to CreditFresh. I visited my local branch office to show a banker the receipts '' sent by CreditFresh 1
and that the total responsibility on this abuse sits with the debt service/collection industry. In fiscal year XXXX 1
and that the transaction was removed from the balance in the overnight processing which takes XXXX hours. A few months later 1
and that the transactions were authorized. 1
and that the transcation is unauthorized since the money was withdrawn after I canceled it and I had confirmation of that. I requested that the refund take place as soon as possible. I explained the family situation and I almost had a break down ( I had taken a loan to be able to support my father in his illness ) but he said 1
and that the underlying evidence upon which to determine fraudulent activity occurred for the month of XX/XX/XXXX is exactly the same for the fraudulent XX/XX/XXXX transactions ; ( XXXX ) US Bank failed in its XXXX XXXX XXXX care and is in violation of Federal law and regulations and has fallen short of professional conduct in its handling of my genuine dispute claims 1
and that the usual international wire transfer takes 2 days or more. He also revealed to us that when he saw us in the bank the day before and overheard what we were doing and that when he saw XXXX step outside the bank to make a phone call that he had a strong feeling that what we were doing was fraud 1
and that the verification of my pay would take a couple of days 1
and that the XXXX company I am actually employed by was simply a payroll service. When I refused to do this 1
and that the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX accounts also belonged to me 1
and that the {$4400.00} should take 3-5 business days to be deposited in my XXXX checking account. 1
and that their software was far from error-free 1
and that there are no adverse credit effects as I am trying to rebuild it after being laid off earlier this year and missing some payments on other accounts here and there.,Company believes it acted appropriately as authorized by contract or law,Shellpoint Partners 1
and that there is no record of a ticket matching this charge. 1
and that there is still no response from customer service '' ( chat ) on their website. 1
and that there was actually an additional {$50.00} approximately 1
and that there was essentially no difference between the two savings accounts 1
and that there was no attempted fraud. After that call was made the representative lifted the fraud alert 1
and that there was no eMail address that I could send it to. The representative said that they could open a dispute 1
and that there was no mention in the contract that the rental vehicle would only be held for a specific time period. When I asked the reason why no one met me outside of the arrivals location 1
and that there was no one else I could speak to. When I firmly demanded a manager or higher-up 1
and that there was no way to request the funds in paper check form unless I activated the card through the automated system. I informed her that this was in direct contradiction with what the Important Notice in the Cardholder Agreement stated. 1
and that there was nothing I could do 1
and that there was nothing that they could do. Since then 1
and that there was some sort of a glitch 1
and that there were abusing and stealing from consumers. I also told them I would be filing a CFPB complaint for consumer violations 1
and that there were no supervisory or other support staff that we could speak with. 1
and that there were payment options. She explained that her information was accurate and then profusely apologized for the previous Recovery Representative ( XXXX 's ) misinformation and behavior. 1
and that these could either be returned to me 1
and that these transactions are not typical Debit or Credit transactions 1
and that they 'did n't know how to proceed with my dispute 1
AND THAT THEY ARE DOING AN XXXX 1
and that they are reversing what she decided. '' XXXX full complaint Sent to company STATUS Sent to company on XX/XX/XXXX We've sent your complaint to the company 1
and that they believed that everything was correct. Thank you for that and changing your ( XXXX ) Loan Type from : Factoring Company to Debt Buyer 1
and that they can not process my disputes. These are stall tactics not investigations and nowhere in my dispute did I claim identity theft or authorize a third party. These acts violate FCRA 1681i ( a ) 1
and that they can not remove the XXXX because they sold the Serving Rights XXXX 1
and that they can take off XXXX of the interest her company charged to the account. I told her that was n't good enough 1
and that they could not do anything about it. They could see through my proof of several days of trying to resolve the situation with the merchant that this was not an option for me. They told me to resend another letter for the third time to reopen my case and submit all my documentation again. It cost me XXXX XXXX to fax all the documentation at XXXX to Barclays for them to review and accept my dispute. They are telling me the only way to resolve my issue is to resend everything and go ahead and pay for another FAX for all this information. I am exhausted of this claim as Barclays has me going around in circles. They have no interest in protecting their customers 1
and that they could not guarantee I would even get that money back.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
and that they could not reissue it. 1
and that they could put a hold on my account at any time for any reason or no reason. Although I was verified every which way 1
and that they could settle for 33 %. They indicated that I was going to be served with court documents for a civil proceeding in XXXX County Court. When I asked them for their attorney 's name they were suing me with 1
and that they did not follow through on Justice XXXX order to negotiate with me. In XX/XX/XXXX 1
and that they did not have access to XXXX XXXX 's files. On Monday XX/XX/XXXX 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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