2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

29.6K companies starting with "A"

Showing 6.4K–6.4K of 29.6K

Company Complaints
and asked if the PMI would be removed on it's own 1
and asked if there was anyone she could connect me to 1
and asked if this person could be identified and reconnected with me. This was not possible. I was connected with another supervisor ; her name was XXXX. I briefly brought her up to speed and explained that I had questions and needed help with my account. I informed her that I had no word still 1
and asked if we would like closing on a weekend or weekday. 1
and asked me if I had a mortgage. I do not. They asked me if I lived in an apartment or a house I replied that I live in a two family house and occupy the whole house. They wanted to know if I was in unit one or two. I replied both. They asked me about my credit card payments and how much they were. I pay off all credit cards every month and the payment is between {$2000.00} and {$4000.00} depending on the balance. They told me that my information was incorrect and I would have to send them a copy of my drivers license ( DL ) front and back and my Social Security ( SS ) card front and back through the US mail. The man would not tell me why I was not me. Everyone I talked to at Equifax had a Russian accent. I wondered If they had been hacked again. I hung up and looked up the Equifax number on XXXX. It was different. I called it and the man told me that I could take a picture of my Drivers license and sent me a link via text. I was taken to an Equifax app that helped me take the DL picture. It failed to get a good image. The image looked perfectly good to me but it was rejected 3 times. He sent me another link and my 3 attempts to take a picture with my new phone failed again. I was told that I would have to send them a copy of my Drivers license and SS card front and back. I told them to cancel the subscription that I was paying for. They told me that I could not cancel the subscription until I proved I was who I said I was by sending them the DL and SS card copy. I do not feel safe doing that and have never been asked to do that for anyone ever so ... Today XX/XX/XXXX I called the Attorney General of the State of Ohio and was told by the person there that this was better handled by the Consumer Financial Protection Bureau ( CFPB ). The guy reassured me that sending the DL and SS scan was something he would not do. So I can call my Credit Card XXXX and stop payment on this service but THIS IS OUTRAGEOUS. Who are these people that are in charge of my reputation? Have they been taken over by XXXX hackers? I have an XXXX credit score. I am done with Equifax but cant get rid of them. Please help.,,EQUIFAX 1
and asked me if I wanted to stop only the XX/XX/XXXX payment. I said yes. She then explained to me that Im at risk of both payments being returned now 1
and asked me to contact the check maker to recall. I contacted my check maker ; they claimed that XXXX checks had already been deposited so they couldnt do anything about them. I feel so lost now and dont know what to do next. 1
and asked me to email him the forms previously faxed XXXX e-mailed ; I did. 1
and asked me why I initiate the dispute? What happening 1
and asked my sales rep for a refund of the app fee. He said he would ask his manager 1
and asked one of the personal bankers to please get me the documentation 's for my Mother 's Account. I went down to the bank and took him a cope of the Co Executrices information in order for me to obtain this information. He was very helpful and in a couple of days 1
and asked that I submit a few documents to his email address ( taxes 1
and asked that the promotional code be applied to the account ( which was now in the process of being opened in person '' at the financial center ). The banker informed me that she was unable to apply the code 1
and asked that they fax it to the correct department. She skimmed the cover page to the Attorney General and mumbled something about insurance 1
and asked that they remove them from the transaction. They said ok 1
and asked that they reverse the fee given that the delayed payment was due to errors with the website. I escalated it to a manager. They told me they would not reverse the fee.,,CAPITAL ONE FINANCIAL CORPORATION,CO,800XX,,Consent provided,Web,2024-01-05,Closed with monetary relief,Yes,N/A,8112853 1
and asked that Volkswagen Credit either correct the payment history and account status OR verify to me that the account history is correct ( as they have previously done when disputed through the credit reporting agencies ) and provide me with a copy of the ledger/payment history as what is being reported is wildly different than what my records show. I received a written response from Volkswagen Credit dated XXXX XXXX 1
and asked them for help 1
and asked them if they could first change my phone number and address. They told me they needed to raise a case for the review team to look at this and asked me to call back after 3-5 business days. On XX/XX/XXXX 2
and asked them to file a dispute over the charges. The agent said he would file a dispute - no dispute however was filed. 1
and asked them to foreclose the home or put it on the market for sale if I am the new responsible party because they will not adhere to the decree. The did not 4
and asked them to mark the account in dispute and pause repossession 1
and asked them to provide the information originally requested 1
and asked them to stop the transfers and they DID successfully prevent the XXXX transactions after I contacted them. 1
and asked to put me on hold. I waited on hold for over 15 minutes 1
and asked to speak to a supervisor. I was transferred to XXXX 1
and asked to speak with a supervisor twice 1
and asked to speak with the loan servicing department. The individual I spoke with looked up the account while I was on hold 1
and asked us if we would consider an agreement in which our loan would be modified to a XXXX loan starting on XX/XX/XXXX 1
and asked what I need to do to assure Id not be charged again. The company would not reverse the auto renewal charge. 1
and asked why I wasn't notified. She stated that she has never seen me at the location. I was taken aback by that response. I told her to take a look at my account I deposited successfully at that very location the month before XX/XX/year>. She was surprised by that and pulled up my account and confirmed that this is true. She then got on the phone and contacted a different department to see what options we have. I provided my mothers 1
and asked why my account was reported as a collections 1
and asking how much the insurance was going to cost. We were never explained any of the financial numbers 1
and asking if they could cancel the charge because they didnt even touch my car and that it had been towed by police. He did not attempt to call me of recent. In fact 1
and asking them to match up numbers in their database 3
and assess damages for the significant mental and emotional distress this has caused.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30047,,Consent provided,Web,2025-05-18,Closed with explanation,Yes,N/A,13607307 1
and assessed all manor of penalties against this account and compounded the benefits of its prior fraud. 1
and asset information you provided. '' It is also billed as The next best thing to a cash offer. '' This is the primary reason I chose to work with Quicken Loans. I wanted the peace of mind that my financials were in order to qualify for a mortgage and that I just needed to maintain that. 1
and asset protection. The platforms shifting definitions of ownership and control mirror those of financial institutions 1
and asset sale activities : I demand that Resurgent Capital Services L.P. exhibits the relevant portions of these records 1
and asset sale activities : Please provide relevant portions of these records as mentioned in the debt verification process. 1
and asset sale activities : They must promptly exhibit the relevant portions of these records 1
and assets and liabilities. I/We certify that all of the information is true and complete. I/We made no misrepresentation in the new loan application or other documents 1
and assignees. By utilizing my name to sign a specific portion of the contract Veros Credit and its agents have indulged in forgery 1
and Assignment 1
and assignment documentation from the original creditor. 1
and assigns and agrees and acknowledge that ( 1 ) The information provided in this application is TRUE and CORRECT as of the date set forth opposite my signature and that any INTENTIONAL OR NEGLIGENT misrepresentation of this informationcontained in thai application may result in civil liability 1
and assigns and agress that 1 ) the information provided in this application is TRUE AND CORRECT as of the date set forth opposite my signature and that any INTENTIONAL or negligent misrepresentation of this information contained in this application may result in Civil Liability 1
and assist in securing reimbursement of the {$4200.00} XXXX lost due to this fraud.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,92336,,Consent provided,Web,2025-07-01,Closed with explanation,Yes,N/A,14394693 1
and assist USAA in a timely resolution. I was informed that USAAs investigation efforts and determination would require XXXX to XXXX weeks. Given the time-sensitive nature of identity theft and fraud 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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