Total complaints
1
Filed since On X
2026 data Public-data reference. official source
and asked me if I wanted to stop only the XX/XX/XXXX payment. I said yes. She then explained to me that Im at risk of both payments being returned now
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and asked me if I wanted to stop only the XX/XX/XXXX payment. I said yes. She then explained to me that Im at risk of both payments being returned now's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and asked me if I wanted to stop only the XX/XX/XXXX payment. I said yes. She then explained to me that Im at risk of both payments being returned now complaint mix by product
- I initiated 1 100.0% – 0% relief
How and asked me if I wanted to stop only the XX/XX/XXXX payment. I said yes. She then explained to me that Im at risk of both payments being returned now's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I initiated an ACH payment to XXXX XXXX XXXX in the amount of {$850.00}. XXXX ended up processing a duplicate payment of {$850.00} on XX/XX/XXXX. I called in to Bank of America to ask what I could do about the duplicate payment. He immediately suggested a stop payment be placed after concerns arose about a duplicate payment. The next morning I noticed my balance had dropped by another {$850.00} | 1 |
Top States
| State | Complaints |
|---|---|
| something the previous representative did not disclose. My balance at this time was also still reflective of ( XXXX ) {$850.00} payments being taken out. The first returned payment has not been credited back to my account yet. I explained to her that I did not have {$1200.00} in transactions over night ; the transactions that did come out | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| the XX/XX/XXXX line item dropped | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and asked me if I wanted to stop only the XX/XX/XXXX payment. I said yes. She then explained to me that Im at risk of both payments being returned now
and asked me if I wanted to stop only the XX/XX/XXXX payment. I said yes. She then explained to me that Im at risk of both payments being returned now has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and asked me if I wanted to stop only the XX/XX/XXXX payment. I said yes. She then explained to me that Im at risk of both payments being returned now reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I initiated an ACH payment to XXXX XXXX XXXX in the amount of {$850.00}. XXXX ended up processing a duplicate payment of {$850.00} on XX/XX/XXXX. I called in to Bank of America to ask what I could do about the duplicate payment. He immediately suggested a stop payment be placed after concerns arose about a duplicate payment. The next morning I noticed my balance had dropped by another {$850.00}", and the single most common underlying issue is "the XX/XX/XXXX line item dropped".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and asked me if I wanted to stop only the XX/XX/XXXX payment. I said yes. She then explained to me that Im at risk of both payments being returned now: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and asked me if I wanted to stop only the XX/XX/XXXX payment. I said yes. She then explained to me that Im at risk of both payments being returned now have?
and asked me if I wanted to stop only the XX/XX/XXXX payment. I said yes. She then explained to me that Im at risk of both payments being returned now has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and asked me if I wanted to stop only the XX/XX/XXXX payment. I said yes. She then explained to me that Im at risk of both payments being returned now respond to complaints on time?
and asked me if I wanted to stop only the XX/XX/XXXX payment. I said yes. She then explained to me that Im at risk of both payments being returned now has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and asked me if I wanted to stop only the XX/XX/XXXX payment. I said yes. She then explained to me that Im at risk of both payments being returned now?
The most common issue reported against and asked me if I wanted to stop only the XX/XX/XXXX payment. I said yes. She then explained to me that Im at risk of both payments being returned now is "the XX/XX/XXXX line item dropped" in the "I initiated an ACH payment to XXXX XXXX XXXX in the amount of {$850.00}. XXXX ended up processing a duplicate payment of {$850.00} on XX/XX/XXXX. I called in to Bank of America to ask what I could do about the duplicate payment. He immediately suggested a stop payment be placed after concerns arose about a duplicate payment. The next morning I noticed my balance had dropped by another {$850.00}" product category.
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