and asked me if I had a mortgage. I do not. They asked me if I lived in an apartment or a house I replied that I live in a two family house and occupy the whole house. They wanted to know if I was in unit one or two. I replied both. They asked me about my credit card payments and how much they were. I pay off all credit cards every month and the payment is between {$2000.00} and {$4000.00} depending on the balance. They told me that my information was incorrect and I would have to send them a copy of my drivers license ( DL ) front and back and my Social Security ( SS ) card front and back through the US mail. The man would not tell me why I was not me. Everyone I talked to at Equifax had a Russian accent. I wondered If they had been hacked again. I hung up and looked up the Equifax number on XXXX. It was different. I called it and the man told me that I could take a picture of my Drivers license and sent me a link via text. I was taken to an Equifax app that helped me take the DL picture. It failed to get a good image. The image looked perfectly good to me but it was rejected 3 times. He sent me another link and my 3 attempts to take a picture with my new phone failed again. I was told that I would have to send them a copy of my Drivers license and SS card front and back. I told them to cancel the subscription that I was paying for. They told me that I could not cancel the subscription until I proved I was who I said I was by sending them the DL and SS card copy. I do not feel safe doing that and have never been asked to do that for anyone ever so ... Today XX/XX/XXXX I called the Attorney General of the State of Ohio and was told by the person there that this was better handled by the Consumer Financial Protection Bureau ( CFPB ). The guy reassured me that sending the DL and SS scan was something he would not do. So I can call my Credit Card XXXX and stop payment on this service but THIS IS OUTRAGEOUS. Who are these people that are in charge of my reputation? Have they been taken over by XXXX hackers? I have an XXXX credit score. I am done with Equifax but cant get rid of them. Please help.,,EQUIFAX

What the CFPB Record Shows About and asked me if I had a mortgage. I do not. They asked me if I lived in an apartment or a house I replied that I live in a two family house and occupy the whole house. They wanted to know if I was in unit one or two. I replied both. They asked me about my credit card payments and how much they were. I pay off all credit cards every month and the payment is between {$2000.00} and {$4000.00} depending on the balance. They told me that my information was incorrect and I would have to send them a copy of my drivers license ( DL ) front and back and my Social Security ( SS ) card front and back through the US mail. The man would not tell me why I was not me. Everyone I talked to at Equifax had a Russian accent. I wondered If they had been hacked again. I hung up and looked up the Equifax number on XXXX. It was different. I called it and the man told me that I could take a picture of my Drivers license and sent me a link via text. I was taken to an Equifax app that helped me take the DL picture. It failed to get a good image. The image looked perfectly good to me but it was rejected 3 times. He sent me another link and my 3 attempts to take a picture with my new phone failed again. I was told that I would have to send them a copy of my Drivers license and SS card front and back. I told them to cancel the subscription that I was paying for. They told me that I could not cancel the subscription until I proved I was who I said I was by sending them the DL and SS card copy. I do not feel safe doing that and have never been asked to do that for anyone ever so ... Today XX/XX/XXXX I called the Attorney General of the State of Ohio and was told by the person there that this was better handled by the Consumer Financial Protection Bureau ( CFPB ). The guy reassured me that sending the DL and SS scan was something he would not do. So I can call my Credit Card XXXX and stop payment on this service but THIS IS OUTRAGEOUS. Who are these people that are in charge of my reputation? Have they been taken over by XXXX hackers? I have an XXXX credit score. I am done with Equifax but cant get rid of them. Please help.,,EQUIFAX

and asked me if I had a mortgage. I do not. They asked me if I lived in an apartment or a house I replied that I live in a two family house and occupy the whole house. They wanted to know if I was in unit one or two. I replied both. They asked me about my credit card payments and how much they were. I pay off all credit cards every month and the payment is between {$2000.00} and {$4000.00} depending on the balance. They told me that my information was incorrect and I would have to send them a copy of my drivers license ( DL ) front and back and my Social Security ( SS ) card front and back through the US mail. The man would not tell me why I was not me. Everyone I talked to at Equifax had a Russian accent. I wondered If they had been hacked again. I hung up and looked up the Equifax number on XXXX. It was different. I called it and the man told me that I could take a picture of my Drivers license and sent me a link via text. I was taken to an Equifax app that helped me take the DL picture. It failed to get a good image. The image looked perfectly good to me but it was rejected 3 times. He sent me another link and my 3 attempts to take a picture with my new phone failed again. I was told that I would have to send them a copy of my Drivers license and SS card front and back. I told them to cancel the subscription that I was paying for. They told me that I could not cancel the subscription until I proved I was who I said I was by sending them the DL and SS card copy. I do not feel safe doing that and have never been asked to do that for anyone ever so ... Today XX/XX/XXXX I called the Attorney General of the State of Ohio and was told by the person there that this was better handled by the Consumer Financial Protection Bureau ( CFPB ). The guy reassured me that sending the DL and SS scan was something he would not do. So I can call my Credit Card XXXX and stop payment on this service but THIS IS OUTRAGEOUS. Who are these people that are in charge of my reputation? Have they been taken over by XXXX hackers? I have an XXXX credit score. I am done with Equifax but cant get rid of them. Please help.,,EQUIFAX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Beca, and the most recent logged activity is Because I , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and asked me if I had a mortgage. I do not. They asked me if I lived in an apartment or a house I replied that I live in a two family house and occupy the whole house. They wanted to know if I was in unit one or two. I replied both. They asked me about my credit card payments and how much they were. I pay off all credit cards every month and the payment is between {$2000.00} and {$4000.00} depending on the balance. They told me that my information was incorrect and I would have to send them a copy of my drivers license ( DL ) front and back and my Social Security ( SS ) card front and back through the US mail. The man would not tell me why I was not me. Everyone I talked to at Equifax had a Russian accent. I wondered If they had been hacked again. I hung up and looked up the Equifax number on XXXX. It was different. I called it and the man told me that I could take a picture of my Drivers license and sent me a link via text. I was taken to an Equifax app that helped me take the DL picture. It failed to get a good image. The image looked perfectly good to me but it was rejected 3 times. He sent me another link and my 3 attempts to take a picture with my new phone failed again. I was told that I would have to send them a copy of my Drivers license and SS card front and back. I told them to cancel the subscription that I was paying for. They told me that I could not cancel the subscription until I proved I was who I said I was by sending them the DL and SS card copy. I do not feel safe doing that and have never been asked to do that for anyone ever so ... Today XX/XX/XXXX I called the Attorney General of the State of Ohio and was told by the person there that this was better handled by the Consumer Financial Protection Bureau ( CFPB ). The guy reassured me that sending the DL and SS scan was something he would not do. So I can call my Credit Card XXXX and stop payment on this service but THIS IS OUTRAGEOUS. Who are these people that are in charge of my reputation? Have they been taken over by XXXX hackers? I have an XXXX credit score. I am done with Equifax but cant get rid of them. Please help.,,EQUIFAX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Monday", and the single most common underlying issue is "my cell phone number".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and asked me if I had a mortgage. I do not. They asked me if I lived in an apartment or a house I replied that I live in a two family house and occupy the whole house. They wanted to know if I was in unit one or two. I replied both. They asked me about my credit card payments and how much they were. I pay off all credit cards every month and the payment is between {$2000.00} and {$4000.00} depending on the balance. They told me that my information was incorrect and I would have to send them a copy of my drivers license ( DL ) front and back and my Social Security ( SS ) card front and back through the US mail. The man would not tell me why I was not me. Everyone I talked to at Equifax had a Russian accent. I wondered If they had been hacked again. I hung up and looked up the Equifax number on XXXX. It was different. I called it and the man told me that I could take a picture of my Drivers license and sent me a link via text. I was taken to an Equifax app that helped me take the DL picture. It failed to get a good image. The image looked perfectly good to me but it was rejected 3 times. He sent me another link and my 3 attempts to take a picture with my new phone failed again. I was told that I would have to send them a copy of my Drivers license and SS card front and back. I told them to cancel the subscription that I was paying for. They told me that I could not cancel the subscription until I proved I was who I said I was by sending them the DL and SS card copy. I do not feel safe doing that and have never been asked to do that for anyone ever so ... Today XX/XX/XXXX I called the Attorney General of the State of Ohio and was told by the person there that this was better handled by the Consumer Financial Protection Bureau ( CFPB ). The guy reassured me that sending the DL and SS scan was something he would not do. So I can call my Credit Card XXXX and stop payment on this service but THIS IS OUTRAGEOUS. Who are these people that are in charge of my reputation? Have they been taken over by XXXX hackers? I have an XXXX credit score. I am done with Equifax but cant get rid of them. Please help.,,EQUIFAX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.