Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and assets and liabilities. I/We certify that all of the information is true and complete. I/We made no misrepresentation in the new loan application or other documents's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and assets and liabilities. I/We certify that all of the information is true and complete. I/We made no misrepresentation in the new loan application or other documents's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| managers | 1 |
| State | Complaints |
|---|---|
| nor did I/We omit any pertinent information. | 1 |
| Issue | Complaints |
|---|---|
| I have been met with little more than dismissal. All representatives of USAA reference the same page in the lending disclosure document which I have included below and claim that this document somehow gives them permission to send my private information to 3rd party verification services : BORROWERS CERTIFICATION AND AUTHORIZATION The undersigned certify the following : 1. I/We have applied for a mortgage loan with : USAA Federal Savings Bank 2. In applying for the loan | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and assets and liabilities. I/We certify that all of the information is true and complete. I/We made no misrepresentation in the new loan application or other documents has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I con, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and assets and liabilities. I/We certify that all of the information is true and complete. I/We made no misrepresentation in the new loan application or other documents reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "managers", and the single most common underlying issue is "I have been met with little more than dismissal. All representatives of USAA reference the same page in the lending disclosure document which I have included below and claim that this document somehow gives them permission to send my private information to 3rd party verification services : BORROWERS CERTIFICATION AND AUTHORIZATION The undersigned certify the following : 1. I/We have applied for a mortgage loan with : USAA Federal Savings Bank 2. In applying for the loan".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and assets and liabilities. I/We certify that all of the information is true and complete. I/We made no misrepresentation in the new loan application or other documents: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and assets and liabilities. I/We certify that all of the information is true and complete. I/We made no misrepresentation in the new loan application or other documents has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and assets and liabilities. I/We certify that all of the information is true and complete. I/We made no misrepresentation in the new loan application or other documents has a 0% timely response rate to CFPB complaints.
The most common issue reported against and assets and liabilities. I/We certify that all of the information is true and complete. I/We made no misrepresentation in the new loan application or other documents is "I have been met with little more than dismissal. All representatives of USAA reference the same page in the lending disclosure document which I have included below and claim that this document somehow gives them permission to send my private information to 3rd party verification services : BORROWERS CERTIFICATION AND AUTHORIZATION The undersigned certify the following : 1. I/We have applied for a mortgage loan with : USAA Federal Savings Bank 2. In applying for the loan" in the "managers" product category.
Read our methodology — how this data is sourced, computed, and verified.