Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

Sort by: Name Most Complaints Timely Response Most Recent
Company Complaints
you can not get any business done with Transunion. This should be illegal.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
you can not get information on fees!! Obviously designed to hide information from Pay Pal users. 1
you can not state to go paperless ; since paper bill might be safer portal to give certificates to the customers. 1
you can not verify the accuracy of the data independent of the furnisher 's hearsay. Therefore 1
you can not view your complete payment history ( thus being a false statement ). Immediately below is a note that says payments before the migration can not be viewed online. 1
you can only contact them through email and I received a denial with no explanation. Neither company is taking responsibility and I am being left to take all the repercussions for their sloppy security.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,77845,,Consent provided,Web,2025-02-11,Closed with explanation,Yes,N/A,12036347 1
you can only report from first date of delinquency 1
you can reach out to your employer to request any additional supporting documents. Mohela accepted and approved my XXXX and my XXXX but then denied the form? 1
you can read the details later 1
you can receive the promo rate. Although the ad on the desk did not say that 1
you can return it in accordance with the terms and conditions within the specified period of time. 1
you can see a payment of {$2600.00} applied on the date in question. We notified Suntrust of our complaint on XX/XX/XXXX. We were promised a resolution in ten calendar days. After that time 1
you can see that image also attached to this form. Also because I did not get an immediate email conformation and the funds had not shown up in the receiving account for this transfer I went back onto the Xoom website to assure myself that the process was successful. When I went back onto the Xoom website I was met with a notification that stating that there was a delay that may take up to three/3 days for my money transfer to complete. 1
you can see that it is renamed XXXX XXXX. 1
you can see that rates had improved from my original XXXX with additional points upwards of {$2000.00} ( again 1
you can see the long history of me having to contact them over the course of months only to finally just get my truck with the work still incomplete because I had lost all confidence in their ability to perform adequte or honest work. The final call on XX/XX/XXXX was me informing them that I was coming to get the truck and was done. As you can see from the billing record I was billed in full on XX/XX/XXXX. They had my truck for about 10 weeks already by the time I was billed ( for what should have been a VERY straight forward job ). From there 1
you can share the information with credit bureaus 1
you can still see that history in my mortgage statements. As of XX/XX/XXXX 1
you can still see there was data underneath those X 's and now that whole collection agency has to know what services I received and now the doctors that performed it and they don't even own the hospital so it can't even be a mistake that only the name of the facility is to be provided to the collection and other basic information 2
YOU CAN TAKE A LOOK FOR THIS WEEK ALONE 1
you can tell how I made the mistake. ] So this began a snowball effect of Overdraft Fees '' and Sustained Fees '' to what's now about to be a total of {$200.00} ( XXXX x {$30.00} sustained ; XXXX x {$35.00} regular '' including one Right Now ). I even had an overdraft fee when my account went {$.00} over ( that's XXXX cents ). [ see the Citizens Fees '' document ; it's only part of the full page but shows a good glimpse. ] XXXX I've had this issue before 1
you can tell the police officer of XXXX XXXX above. And please have both XXXX XXXX and XXXX find out this theft based on their information around XX/XX/XXXX. 1
you can trust me and my team with all of your home financing needs. Please reach out anytime using the contact information located on this page and use this website as a resource as you start your home financing journey. 1
you can withdraw your funds at any time 1
you can write me at the location above. If it is not written to this proper location 1
you can write to the address below or dispute it directly with the national credit reporting agencies. Please include the following information : - Name 1
you can't contact them quickly. That is a major problem for a financial institution. ) I repeatedly told them NOT TO LOCK MY ACCOUNT. Finally on XX/XX/XXXX the money appeared around XXXX in my Venmo account. The 5 hours later 1
you can't do it anymore. I was so very upset. I believe this loan forgiveness incentive was really targeted for struggling people like me. I have XXXX son about to start college and i'm not even student loan free myself. I really need someone to help me. Please tell me there is a way that I can still be eligible for this.,,Navient Solutions 1
You can't do that. '' They said 1
you can't get a person. They don't have a chat feature. They have a request call back feature '' and they don't return calls. 1
You cant go back! I asked 1
you cant make this kind of thing up 1
you chose to place a negative reference in my client 's credit report. You claimed he owes you {$3500.00} 1
you claim to guarantee XXXX % fraud liability 1
you claim. 1
you contacted CMSs Mortgage Lending Division ( MLD ) to inquire about refinancing your existing loan. During this telephone conversation 1
you contacted us and we closed the HAMP review to allow for the National Mortgage Settlement modification ( NMS ) review 1
you contacted XXXX and stated your debit card was stolen. The representative correctly reported the two debit card transactions as unauthorized and requested a new card be sent to you. Later that day 1
you continue to report the debt negatively 1
you continuously refuse to provide them to me but continue to charge and report all types of things to discredit my credit worthiness. I need to confirm the charges. I still dispute the amount you claim is owed and you can not validate the debt. 1
you corrected it. Then 3 days later 1
you could have to pay the full amount of any transactions that occurred after the 60-day period and before you notify your bank. To hold you responsible for those transactions 1
you could lose as much as {$500.00}. 1
you could retrieve your PIN online. I believe they have a copy of my credit report from XXXX ( shows one was pulled within last 12 months and it was not me ) 1
you could then dispute the problem with the issuer. This means you should contact the seller quickly 1
you couldn't pay me to open another Capital One account! I closed this one! ) I wish to file a formal complaint.,,CAPITAL ONE FINANCIAL CORPORATION,WA,990XX,,Consent provided,Web,2023-06-05,Closed with explanation,Yes,N/A,7073073 1
You couldn't verify the account and preferred to block it? 6
You couldn't verify the account and preferred to block it? Fix and provide all this months in the Balance Histories or delete the entire account. 2
you couldnt verify who you are 1
you create new 'accounts ' with each newly issued card so that your morons have no idea what they're looking at when I tell them that idiotic Citibank has issued/created 5+ account numbers AFTER XXXX 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.