Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows you can not view your complete payment history ( thus being a false statement ). Immediately below is a note that says payments before the migration can not be viewed online.'s complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How you can not view your complete payment history ( thus being a false statement ). Immediately below is a note that says payments before the migration can not be viewed online.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| not only did my account number change which caused issues in itself | 1 |
| Issue | Complaints |
|---|---|
| AND I can not even view my payments made prior to the system update in XXXX 2023 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
you can not view your complete payment history ( thus being a false statement ). Immediately below is a note that says payments before the migration can not be viewed online. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After they, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, you can not view your complete payment history ( thus being a false statement ). Immediately below is a note that says payments before the migration can not be viewed online. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "not only did my account number change which caused issues in itself", and the single most common underlying issue is "AND I can not even view my payments made prior to the system update in XXXX 2023".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating you can not view your complete payment history ( thus being a false statement ). Immediately below is a note that says payments before the migration can not be viewed online.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
you can not view your complete payment history ( thus being a false statement ). Immediately below is a note that says payments before the migration can not be viewed online. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
you can not view your complete payment history ( thus being a false statement ). Immediately below is a note that says payments before the migration can not be viewed online. has a 0% timely response rate to CFPB complaints.
The most common issue reported against you can not view your complete payment history ( thus being a false statement ). Immediately below is a note that says payments before the migration can not be viewed online. is "AND I can not even view my payments made prior to the system update in XXXX 2023" in the "not only did my account number change which caused issues in itself" product category.
Read our methodology — how this data is sourced, computed, and verified.