you can't get a person. They don't have a chat feature. They have a request call back feature '' and they don't return calls.

What the CFPB Record Shows About you can't get a person. They don't have a chat feature. They have a request call back feature '' and they don't return calls.

you can't get a person. They don't have a chat feature. They have a request call back feature '' and they don't return calls. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Now, and the most recent logged activity is Now, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, you can't get a person. They don't have a chat feature. They have a request call back feature '' and they don't return calls. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I log in today", and the single most common underlying issue is "and they have auto pay turned on and no way to edit it! I did not turn that on".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating you can't get a person. They don't have a chat feature. They have a request call back feature '' and they don't return calls.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.