Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

Company Complaints
XXXX and will be finalized by XXXX 1
XXXX and XXXX can not produce current and accurate documentation from the furnishers confirming the validity of the late payments 1
XXXX and XXXX have already updated my file accurately 1
XXXX and XXXX this has caused is unacceptable business and bank practice. No refund of my closed account and I was told to wait 90 days to stop a cashier check. No flexibility. No options.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,90620,,Consent provided,Web,2020-10-09,Closed with explanation,Yes,N/A,3891971 1
XXXX and XXXX along with their addresses. 1
XXXX and XXXX and all credit reporting bureaus.,,HW Holding 1
XXXX and XXXX due to the damage inflicted by Chrysler Capital that can be confirmed by multiple witnesses that know him closely.,,Santander Consumer USA Holdings Inc.,FL,34202,,Consent provided,Web,2021-03-28,Closed with non-monetary relief,Yes,N/A,4252095 1
XXXX and XXXX the following : Balance {$4800.00} Past due 60 days Dropping my XXXX credit score from XXXX to XXXX On XX/XX/XXXX US Bank again updated my account with the Credit Bureaus BUT DID NOT ADD any new information ( my credit score dropped another 12 pts. from XX/XX/XXXX ) On XX/XX/XXXX received a response through XXXX that US Bank claims they are still investigating We have reviewed your complaint along with the information you provided regarding this issue. In order to preserve your rights under the FCRA 1
XXXX and XXXX XXXX are consumer reporting agencies 1
XXXX and XXXX. 1
XXXX and XXXX. See Supra pg.7 para 10. 1
XXXX as co-conspirators/ accessories under the Pinkerton Doctrine which we believe is R.I.C.O. and violations of 18 USC 241 1
XXXX at my local branch!!! I said I wanted to report bank fraud at this point and was told they can not handle these claims as it would have to be done at the branch! I called the bank branch back to be told that XXXX had left for the day and they didn't know anything about taking a bank fraud claim but would leave a message for XXXX to call me in the morning. MEANWHILE ... ..the money is still missing from my bank account!!!!!!,,FIRST HORIZON BANK,NC,27106,,Consent provided,Web,2021-04-01,Closed with explanation,Yes,N/A,4264308 1
XXXX at XXXX XXXX to resolve these transactions as soon as the branch opened to handle the fraud. I spent several hours with XXXX XXXX XXXX. 1
XXXX Auto Financing XXXX XXXX Inquiry from XXXX XXXX XXXX Auto Financing XXXX XXXX XXXX XXXX Inquiry from XXXX XXXX 1
XXXX bal. {$4800.00} 1
XXXX Balance {$2800.00} Balance updated ( XXXX XX/XX/XXXX ) 1
XXXX bank 1
XXXX BANK XXXX 1
XXXX branch today with me and was told I needed to go to XXXX XXXX Bank where the {$12000.00} went to. And I was told there today that they couldn't provide me with any information that Bank of America and XXXX XXXX 's fraud departments needed to resolve this.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
XXXX business partner 1
XXXX by XXXX will fully cooperate with any investigation undertaken by local law enforcement ... '' NOTE : They no longer return detectives calls nor have they responded to search warrant filed about 5 weeks ago. 1
XXXX by XXXX XXXXXXXX 1
XXXX can come to the home and remove these panels believing their assets are at risk. They have also suggested that they would pursue legal action against me to protect their assets. This is all very XXXX indeed with me needing to take time off work to try to resolve this and it is starting to take a toll on my health leaving me very anxious. I have had to seek medical intervention and counseling as I struggle to come to terms with the situation. Despite spending many hours trying to resolve this with TCF 1
XXXX CEOs as last resort before I Sue them all.,,EQUIFAX 1
XXXX Checking 1
XXXX Claim numbers : XXXX an XXXX. 1
XXXX claiming to be me 1
XXXX Compliance Violations Request : I request removal and blocking of this account. XXXX XXXX XXXX Account Number : XXXX XXXX XXXX XXXX XXXX Laws Violated : 15 U.S.C. 1681 1
XXXX Consumer Protection Leasing Act 1
XXXX continues to verify accounts without producing proper documentation from the furnishers of information. This is a direct violation of my rights under FCRA 611 1
XXXX Date of inquiry : XX/XX/ 2
XXXX Date of inquiry : XX/XX/XXXX 2
XXXX Date of inquiry : XXXX XXXX XXXX Date of inquiry : XXXX XXXX XXXX Date of inquiry : XX/XX/2023 1
XXXX Date of Inquiry XX/XX/2023 4
XXXX Date of Inquiry XX/XX/XXXX 34
XXXX Date of inquiry XX/XX/XXXX 3
XXXX Date of Inquiry XX/XX/XXXX & XXXX Date of Inquiry XX/XX/XXXX,,EQUIFAX 1
XXXX Date of Inquiry XX/XX/XXXX & XXXX XXXX Date of Inquiry XX/XX/XXXX,,EQUIFAX 1
XXXX Date of Inquiry XX/XX/XXXX XXXX XXXX Date of Inquiry XX/XX/XXXX.,,EQUIFAX 1
XXXX Date of Inquiry XX/XX/XXXX XXXX XXXX Date of Inquiry XX/XX/XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
XXXX Date of Inquiry XX/XX/XXXXXXXX XXXX Date of Inquiry XX/XX/XXXX 3
XXXX Date of Inquiry XX/XX/XXXXXXXX XXXX Date of Inquiry XX/XX/XXXXXXXX XXXX Date of Inquiry XX/XX/XXXX 1
XXXX Date of Inquiry XX/XX/XXXXXXXX XXXX Date of Inquiry XX/XX/XXXX 1
XXXX Date of Inquiry XX/XX/XXXXXXXX XXXX Date of Inquiry XX/XX/XXXX & XXXX XXXX Date of Inquiry XX/XX/XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
XXXX Date of Inquiry XX/XX/XXXXXXXX XXXX Date of Inquiry XX/XX/XXXXXXXX XXXX Date of Inquiry XX/XX/XXXX 1
XXXX Date of inquiry XX/XX/year> 1
XXXX Date of Inquiry XX/XX/year> 2
XXXX Date of Inquiry XX/XX/year> & XXXX Date of Inquiry XX/XX/year>,,EQUIFAX 1
XXXX Date of Inquiry XX/XX/year> & XXXX XXXX Date of Inquiry XX/XX/year>,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IN,46220,,Consent provided,Web,2024-03-18,Closed with non-monetary relief,Yes,N/A,8567136 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.